Desktop Support Executive

2 days ago


Secunderabad HO Hyderabad Telangana, India Ohris Group of Hotels and Restaurants Full time

Job Summary:
Key Responsibilities:

- Provide technical support for desktops, laptops, mobile devices, and peripherals
- Troubleshoot hardware and software issues, and resolve them in a timely and efficient manner
- Install, configure, and maintain desktops, laptops, and mobile devices
- Ensure compliance with company IT policies and procedures
- Collaborate with other IT team members to resolve technical issues
- Develop and maintain technical documentation and knowledge base
- Provide training and guidance to employees on IT-related matters

**Requirements**:

- Bachelor's degree in Computer Science, Information Technology, or a related field
- At least 0-1 years of experience in desktop support or a related IT field
- Proficiency in Windows, macOS, and mobile device operating systems
- Strong knowledge of hardware and software troubleshooting
- Excellent problem-solving, communication, and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively

Pay: ₹15,000.00 - ₹28,982.29 per month

**Benefits**:

- Food provided
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Shift:

- Day shift

Work Days:

- Weekend availability

**Education**:

- Bachelor's (preferred)

**Experience**:

- IT: 1 year (preferred)
- total work: 1 year (preferred)

Work Location: In person


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