Patient Coordinator

4 days ago

Mumbai, India ACME HOSPITAL Full time

JOB LOCATION WILL BE CHEMBUR

Greeting and directing patients to examination rooms.
- Scheduling patient appointments and making reminder calls.
- Informing patients about delays and waiting times.
- Obtaining patients’ Basic details for registration in software.
- Assisting patients in filling out patient history forms, consent forms, and payment contract forms, when necessary.
- Assisting Patient for billing.
- Reviewing patient accounts, identifying delinquent accounts, and collecting overdue payments.
- Answering, investigating, and/or directing patient inquiries or complaints to the appropriate medical staff member.
- Following up with patients to ensure their inquiry or complaint has been satisfactorily resolved.
- Performing administrative and clerical duties, such as filing paperwork, when necessary
- Booking new and follow-up appointments of the patients.
- Doing registration of walking patients of both opd & Ipd.
- Assist patient relatives from admission to discharge process.
- Collect feedback during patient discharge.
- Coordinating with consultant for the patient appointments.
- Sending welcome mail to new consultant.
- Uploading the documents of GP in software.

Preparing Estimate for the procedure of patients.

**Job Type**: Regular / Permanent

**Salary**: From ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Hospital: 2 years (preferred)

**Language**:

- English (preferred)

Willingness to travel:

- 25% (preferred)

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