Customer Service Professional

2 weeks ago

Mumbai Maharashtra, India Grace Staffing Services Full time

**WE ARE HIRING FOR GRACE SERVICES (UHC)**

**Job Title**: Customer Service Professional
- Voice
**Shift**: US Rotational Shifts (8hours working + 1 hour break)
**Working Days**: 5 Days a Week (2 Rotational Offs)
**Mode**: Work-from-office

We are hiring experienced **Customer Service Professional** for a **voice-based process**. You will assist international customers, primarily from the US, and handle customer inquiries and issues via Calls.The role requires working in **night shifts** and flexibility for **rotational shifts**.

**Key Responsibilities**:

- Handle inbound customer queries and resolve issues via voice communication.
- Provide excellent customer service while maintaining high-quality standards.
- Ensure timely and effective resolution of customer concerns.
- Maintain call documentation and meet KPIs (response time, customer satisfaction, etc.).

**Eligibility**:

- **HSC or Graduate Fresher** with can apply
- **Excellent communication skills** in English.
- Ability to work in **US rotational shifts** and **night shifts**. (5:30pm to 6:30am) Any 9hours.
- Must be **okay to travel** and have **no bank defaulters.**:

- **No absconding** from any previous company.
- Must have **all documents** in place (ID proof, educational certificates and company documents).

**What We Offer**:

- Competitive salary with performance incentives.
- **Pick-up and drop-off** facility provided.
- A dynamic work environment with growth opportunities.

**Mobile No : +91 7715882251 (Jay)**

**Job Types**: Full-time, Permanent

Pay: ₹34,000.00 - ₹45,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person

  • Customer Service Executive

    2 days ago

    Churchgate, Mumbai, Maharashtra, India Dione UK Professional Full time

    Key Responsibilities: - Follow up with customers who have abandoned their cart on our website - Call and verify customers who have entered incomplete or incorrect delivery addresses - Coordinate with salon clients and make reminder calls for repeat or pending orders - Maintain logs of customer interactions, issues, and feedback - Assist in basic CRM data...

  • Customer Service Associate kannada

    2 weeks ago

    Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...

  • Customer Assistant

    8 hours ago

    Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    We are seeking a friendly and motivated **Customer Assistant** to join our team at [Company Name]. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our brand. **Key Responsibilities**: - Greet and assist customers in a courteous and professional manner. -...

  • Customer Service Professional

    1 week ago

    Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000

    Customer Service RoleWe are seeking a skilled and customer-focused professional to assume a key position in our team as a Customer Service Executive.

  • Customer Service Representative

    2 weeks ago

    Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time ₹ 2,00,000 - ₹ 2,40,000 per year

    Hiring for Customer Service RepresentativeVoice ProcessNeed excellent communication skills written and verbalMinimum 1 year of experience requied in customer serviceDay shift upto 25k in handLocation_ VashiJob Types: Full-time, PermanentPay: ₹20, ₹24,000.00 per monthBenefits:Provident FundLanguage:English (Preferred)Hindi (Preferred)Work Location: In...

  • Senior Customer Service Executive

    2 weeks ago

    Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Ltd Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Roles and ResponsibilitiesHandle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.Provide accurate information about products/services to customers based on their needs and preferences.Identify opportunities to upsell/cross-sell relevant products/services to increase revenue growth.Maintain...

  • Senior Customer Service Executive

    20 hours ago

    Navi Mumbai, India Insight Customer Call Solutions Ltd Full time

    Roles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers based on their needs and preferences. Identify opportunities to upsell/cross-sell relevant products/services to increase revenue growth. Maintain...

  • Customer Service Professional

    1 week ago

    Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 8,00,000

    Job Summary:Customer Support RepresentativeWe are seeking a skilled professional to provide exceptional customer service, ensuring customer satisfaction and delivering a seamless customer experience.This is an exciting opportunity for individuals who possess excellent communication skills, problem-solving abilities, and the ability to work independently and...

  • Malayalam Customer Service

    1 week ago

    Nagpur, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Location: Onsite at Mihan, Nagpur Process Type**:Voice ( Malayalam, English & Hindi)** Experience: Fresher or 6 months experience (Preferable) Qualification: Any Graduate/HSC **Salary**: ₹17000 Gross Per Month Shift Duration: 8 hours Shift Window: 9am - 9pm Week Off Pattern: Rotational Week Off Count: One week off **Key Responsibilities**: -...

  • Customer Service Professional

    2 weeks ago

    Mumbai, Maharashtra, India beBeeExpert Full time ₹ 8,00,000 - ₹ 15,00,000

    Job Title: Customer Service ProfessionalWe are seeking a skilled professional to provide exceptional customer service and support.This role involves addressing client inquiries, processing transactions, and troubleshooting issues with our products and services.Your ability to plan and manage your work will be crucial in achieving operational objectives.You...