Dbat:digital Banking Operations Team
8 hours ago
**DBAT Digital Banking Operations Team**
**INTERNAL USAGE**:
**No. of Vacancies**:
- 1**Reports to**:
**Is a Team leader?**
- No**Team Size**:
- 1**Grade**:
- Deputy Manager, Manager**Business**:
**Department**:- Digital Banking**Sub**Department**:
**Location**:
- Mumbai**About Digital Banking and Transformation**
- The Digital Banking and Transformation (DBAT) team builds new end-to-end customer propositions with an ambition of delivering new age financial services directly to the customers. The DBAT team has invested in digital capabilities that include building the bank
- s own engineering team, adapting new age engineering practices and building an API centric architecture to improve customer experience, employee experience and efficiencies.**About** **the** **Role**
The Digital Operation team member is responsible for ensuring handling Retail Internet and Mobile Banking and ASAP related customer
- s requests, complaints. Ensuring closure of cases within TAT with accurate closure of request. The role requires close coordination with IT to ensure customer satisfaction.
**Key Responsibilities**
- Resolve customer's requests and complaints related to Internet and Mobile Banking within prescribed TAT
- Ensure timely and accurate reply to the customer
- Ensure 100% quality TAT on closure of the cases
- Work closely with IT to ensure better customer experience
- Identify recurring customer issues and ensure fixing of the same
- Analysis the process gaps and propose process changes accordingly
**Qualifications**
Optimal qualification for success on the job is:
- Graduation/ Post-Graduation from a recognized institute
- Relevant work experience in back office / Operations
**Role Proficiencies**:
- Knowledge of customer servicing
- Proven ability to manage and prioritize multiple, diverse projects simultaneously
- Good communication (both verbal and written) and presentation skill.
-
Dbat:digital Acquisition Team
2 days ago
Mumbai, Maharashtra, India Axis Bank Full time**DBAT:Digital Acquisition Team** **INTERNAL USAGE**: **No. of Vacancies**: **Reports to**: - Product Manager**Is a Team leader?** - Y**Team Size**: **Grade**: **Business**: **Department**:- Digital Banking**Sub**Department**: **Location**: - CO - Mumbai**About Digital Banking and Transformation** - The Digital Banking and Transformation (DBAT) team...
-
DBAT:Digital Acquisition Team
3 days ago
Mumbai, India Axis Bank Full timeJob Description DBAT:Digital Acquisition Team INTERNAL USAGE: No. of Vacancies: Reports to: Product Manager Is a Team leader Y Team Size: Grade: Business: Department: Digital Banking Sub-Department: Location: CO - Mumbai About Digital Banking and Transformation The Digital Banking and Transformation (DBAT) team builds new end-to-end customer propositions...
-
Dbat:digital Product Owner
2 days ago
Mumbai, Maharashtra, India Axis Bank Full time**DBAT:DIGITAL PRODUCT OWNER** **INTERNAL USAGE**: **No. of Vacancies**: **Reports to**: - Product Manager**Is a Team leader?** - N**Team Size**: **Grade**: - Deputy Manager, Manager, Senior Manager**Business**: **Department**:- Digital Banking**Sub**Department**: **Location**: **About Digital Banking and Transformation** - The Digital Banking and...
-
Dbat:digital Operations Team
8 hours ago
Mumbai, India Axis Bank Full time**About Digital Banking and Transformation**: The Digital Banking and Transformation (DBAT) team builds new end-to-end customer propositions with an ambition of delivering new age financial services directly to the customers. The DBAT team has invested in digital capabilities that include building the bank’s own engineering team, adapting new age...
-
(High Salary) Dbat:digital Acquisition Team
24 hours ago
Mumbai, Maharashtra, India Axis Bank Full timeDBAT Digital Acquisition Team INTERNAL USAGE No of Vacancies Reports to Product Manager Is a Team leader Y Team Size Grade Business Department Digital Banking Sub-Department Location CO - Mumbai About Digital Banking and Transformation The Digital Banking and Transformation DBAT team builds new end-to-end customer propositions with an ambition of delivering...
-
Banking Operations
4 days ago
Mumbai, Maharashtra, India The Designer's Class Full time_Banking Operations Executive_ **Position**: Banking Operations Executive **Location**: Byculla, Mumbai **Experience**: 2-5 years **Qualification**: Graduate (Commerce/Finance preferred) **Salary**: ₹40,000 - ₹50,000 per month **Gender**: Open to all **Job Type**: Full-time **Working Days**: 6 Days a Week **Work Mode**: On-site **Job Overview**: **Key...
-
Head of Transaction Banking
4 days ago
Mumbai, Maharashtra, India ANZ Banking Group Full time ₹ 5,00,000 - ₹ 15,00,000 per yearHead of Transaction Banking, India Branch About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities...
-
Private Banking
2 weeks ago
Mumbai, India Investment banking self-employed Full timeLocation: [Mumbai Bandra West] Department: Private Banking Employment Type: Full-time Key Responsibilities: Client Relationship Management - Serve as the primary point of contact for assigned HNWI/UHNWI clients. - Build, manage, and deepen relationships by understanding client goals, financial circumstances, and risk tolerance. - Provide tailored advice on...
-
Private Banking
2 weeks ago
mumbai, India Investment banking self-employed Full timeLocation: (Mumbai Bandra West) Department: Private Banking Employment Type: Full-time Key Responsibilities: Client Relationship Management Serve as the primary point of contact for assigned HNWI/UHNWI clients. Build, manage, and deepen relationships by understanding client goals, financial circumstances, and risk tolerance. Provide tailored advice on...
-
Private Banking
2 weeks ago
Mumbai, India Investment banking self-employed Full timeLocation: (Mumbai Bandra West) Department: Private Banking Employment Type: Full-time Key Responsibilities: Client Relationship Management Serve as the primary point of contact for assigned HNWI/UHNWI clients. Build, manage, and deepen relationships by understanding client goals, financial circumstances, and risk tolerance. Provide tailored advice on...
