Dbat:digital Product Owner

5 days ago

Mumbai Maharashtra, India Axis Bank Full time

**DBAT:DIGITAL PRODUCT OWNER**

**INTERNAL USAGE**:
**No. of Vacancies**:
**Reports to**:

- Product Manager**Is a Team leader?**
- N**Team Size**:
**Grade**:

- Deputy Manager, Manager, Senior Manager**Business**:
**Department**:- Digital Banking**Sub**Department**:
**Location**:
**About Digital Banking and Transformation**
- The Digital Banking and Transformation (DBAT) team builds new end-to-end customer propositions with an ambition of delivering new age financial services directly to the customers. The DBAT team has invested in digital capabilities that include building the bank
- s own engineering team, adapting new age engineering practices and building an API centric architecture to improve customer experience, employee experience and efficiencies**About** **the** **Role**
- The Digital Product Qwner is responsible for partnering with the business teams and customer journey owners to increase digital adoption by on-ground teams and customers. The Product Owner drives the customer experience vision across the bank by translating the voice of the customer, industry trends, and the strategic imperatives**Key Responsibilities**
- Responsible for the creative execution of the future and existing consumer journeys
- Implement efficient UX/UI processes by conducting usability study that helps the design team collaborate actively with Journey owners and engineers
- Connect with relevant stakeholders across banks functions like Operations, Risk, compliance etc to design a best in class digital solution
- Comprehensively test the digital solution along with critical stakeholders and arrange for a signoff
- Create campaigns and programs to increase digital adoption by customers
- Partner with line of business to increase the employee engagement, knowledge, and awareness of digital channels offerings.
- Responsible for project execution, including experience design and stakeholder management.

**Qualifications**
- Optimal qualification for success on the job is:_
- Graduate / Post-Graduate Degree from a recognized institute
- 2+ years of experience as a digital product manager
- with a user-centered focus, preferably in a fast paced start-up environment that runs in an agile manner



**Role Proficiencies**:

- Knowledge about digital product development & life cycle management
- Customer-centric approach
- Strong communication, interpersonal and techno functional skill
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Ability to work across the organization
- Ability to work in cross functional teams

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