Jr. Executive-customer Relationship

**Greetings**

**We are hiring for the role of Jr. Executive-Customer Relationship**

**PLEASE NOTE**
- This role requires working in rotational day shifts with 1 weekly off.

**Why you should work with us**: For us you are not merely an applicant number, you are a real person with a real story.

**What do we offer you?**

We are a people transformation company. We strive to give you a thriving, supporting, challenging, loving, caring and joyful culture.

**How do we achieve that?**

**1- Environment**: We give you a challenging and a learning environment.

How: Challenging the environment by setting your personal goals and tracking them through a review mechanism. For learning, we have Training and Development programs every week. Also our training material is available in our organization’s internal portal for your easy reference.

**2- Fulfilling your Aspiration**: We help you fulfill your personal aspirations.

How: As a part of our performance acceleration program, we help you document your personal aspirations and based on them we coach you to achieve them by giving you a career growth development plan.

**3- Continuous Upgradation**: Enhance your knowledge and skills.

How : We help you identify your competencies through our internal system and co-create a customized tailor made training and development plan.

**4- Culture clarity**: You will be provided absolute clarity on our culture.

How : We give you a list of scenarios how we react and behave in a given situation so that our culture is adhered to always.

**5- Become your Best Version**: Accountability and pushing your limits.

How : We ensure each member is going to support you to become a part of a high performance team and the best version of yourself.

**6- Handholding and Coaching**: We believe everyone needs assistance in a new environment.

How: Our internal program will guide you in case you get stuck.

**7- Recreation and Joyful atmosphere**: We believe “all work and no play makes Jack a dull boy.”

How : We provide you a fun and joyful environment through routine team activities and peer-to-peer bonding.

**8- Our way of management**: We believe in an autonomous way of working.
- No micromanagement.
- Sharing balanced feedback and helping you overcome roadblocks.
- Fail Fast, Fail differently: No judgment on failures provided it is a different failure each time.

**9- Our Philosophy**: We believe in WIN-WIN philosophy where the first win is for our team and the second win is for our customer.

**What is the job profile?**

A Jr. Executive Customer Relations is a person who is responsible for day to day customer communication and building customer relationships. A typical day for a Customer Relationship Jr. Executive would involve:

- Building relationships with customers.
- Keeping customers engaged and happy.
- Coordinating with the internal team for customer-queries.
- Maintain process and procedure documents for this role.
- Develop technical skills, functional knowledge and domain knowledge to grow in this role.
- Graduation (Any)
- Internship/ project-work in similar role will be an added advantage

**Location**:Remote

**Shift**: Rotational day shift

**Salary**:Rs. 14,000 to Rs. 20,000 per month (Flexible based on qualification and interview)

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹14,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid time off
- Provident Fund
- Work from home

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Overtime pay

**Language**:

- English (required)

**Speak with the employer**

+91-XXXXXXXXXX