Tamil Language Expert

1 week ago

Navi Mumbai Maharashtra, India Endurance Tech Full time

**Job Summary**:
**Key Responsibilities**:

- **Customer Relationship Management**: Build and maintain strong relationships with Tamil-speaking customers by understanding their needs, addressing concerns, and exceeding their expectations. Foster trust and loyalty through personalized interactions and proactive assistance.
- **Problem Resolution**: Listen attentively to customer concerns, troubleshoot problems, and provide effective solutions in a courteous and efficient manner. Escalate complex issues to appropriate departments or supervisors for further investigation and resolution.
- **Product Knowledge**: Develop a deep understanding of our products, services, and policies to effectively address customer inquiries and provide accurate information. Stay updated on product features, updates, and promotions to enhance customer engagement and satisfaction.
- **Quality Assurance**: Ensure that all customer interactions adhere to established quality standards, company policies, and compliance requirements. Maintain accurate records of customer interactions, inquiries, and resolutions using CRM software or other tracking systems.
- **Team Collaboration**: Collaborate with cross-functional teams, including sales, marketing, and operations, to address customer needs, share insights, and contribute to continuous improvement initiatives. Provide feedback and suggestions for enhancing the customer service experience.
- **Tamil Language Documentation**: Assist in translating customer support materials, FAQs, and knowledge base articles into Tamil to facilitate self-service and improve accessibility for Tamil-speaking customers.

**Qualifications and Skills**:

- Bachelor's degree or equivalent experience in customer service, communications, or related field.
- Fluent in Tamil language, with excellent verbal and written communication skills in Tamil and English.
- Previous experience in a customer service or support role preferred.
- Strong interpersonal skills with the ability to empathize and connect with customers from diverse backgrounds.
- Active listening skills and the ability to effectively address customer concerns with empathy and professionalism.
- Problem-solving abilities and a proactive approach to resolving customer issues in a timely manner.
- Proficiency in Microsoft Office Suite and CRM software.
- Ability to work independently and collaboratively in a fast-paced environment.
- Flexibility to work rotating shifts, including evenings, weekends, and holidays as needed.

**Preferred Qualifications**:

- Experience working in a multicultural or multilingual customer service environment.
- Familiarity with Tamil-speaking culture, customs, and business etiquette.
- Certification or training in customer service excellence or related areas.

**Join Our Team**:
**Salary**: From ₹12,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Navi Mumbai, Maharashtra (required)

Ability to Relocate:

- Navi Mumbai, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 9321606825

  • Tamil Language Interpretation

    4 days ago

    Mumbai, Maharashtra, India Onesource Atreus Full time

    **Hiring for LLS (LANGUAGE LINE SOLUTION) Customer Service on Video call** Responsible for listening & Precisely interpreting communication between two different language speaking persons in video call (Ex : English+ Tamil) Requirement - Need Excellent English communication with any 1 additional language Qualification : HSC can apply Rounds of...

  • French Language Expert

    4 days ago

    Navi Mumbai, India Second Tongue, Institute of Languages Full time

    **Job Summary** **Job Description**: Greeting from Second Tongue, Company Profile: Second Tongue is a Language Institute where we train students to learn foreign languages like French, Spanish, German, Mandarin(Chinese), English, Japanese, Arabic, Tamil, Malayalam and many other languages. Est. in 2014, we have trained morethan 6000 students. One of the top...

  • Tamil Language and Culture Expert

    7 days ago

    Mumbai, Maharashtra, India beBeeTelecounseling Full time ₹ 25,000 - ₹ 30,000

    Job Opportunity: Tamil Tele Counselor">Key Responsibilities:"\

  • Tele Caller

    1 week ago

    Andheri, Mumbai, Maharashtra, India Netizen Engineering Private Limited Full time

    Job Description: - Tele calling for Debt recovery. - Developing debt collection strategies and plans. - Proficient in Tamil Language Fresher also can apply **Salary**: ₹18,000.00 - ₹25,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Andheri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work...

  • Client Executive

    1 week ago

    Mumbai, India Harvest LLP Full time

    **Customer Support Executive Requirements**: - A bachelor’s degree in any field. - Excellent interpersonal, written, and oral communication skills. - Ability to lead a team. - Computer skills. - Knowledge of mediation and conflict resolution techniques is preferable. **Language Required: Tamil, Malayalam, English** **Salary**: ₹10,000.00 -...

  • German Language Intern

    4 days ago

    Chembur, Mumbai, Maharashtra, India The Language Network Full time

    **Job Title**: German Language Intern **Company**: The Language Network **About The Language Network**: The Language Network is an innovative and rapidly growing foreign language institute that offers cutting-edge digital resources designed to help students and teachers. We specialize in creating courses and study materials that enable learners to clear...

  • French Language Intern

    1 week ago

    Chembur, Mumbai, Maharashtra, India The Language Network Full time

    **Job Title**: French Language Intern **Company**: The Language Network **About The Language Network**: The Language Network is an innovative and rapidly growing foreign language institute that offers cutting-edge digital resources designed to help students and teachers. We specialize in creating courses and study materials that enable learners to clear...

  • Telecaller (Tamil and Kannada)

    1 week ago

    Navi Mumbai, Maharashtra, India ARME Consulting Full time

    **Seeking a skilled and motivated Tele Caller Executive for a BPO Company in the Banking Process department. As a Tele Caller Executive in our Outsourcing/Offshoring industry, you will play a crucial role in selling financial banking products and services to prospective clients through telephone calls.** **Position**: Telecaller (Banking Process) - Tamil...

  • Tele Caller Executive

    2 weeks ago

    Andheri, Mumbai, Maharashtra, India Netizen Engineering Private Limited Full time

    Job Description: - Tele calling for Debt recovery. - Developing debt collection strategies and plans. - Proficient in Telugu Language Fresher also can apply **Salary**: ₹18,000.00 - ₹25,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Andheri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work...

  • Spanish Language Teacher

    4 days ago

    Navi Mumbai, India Second Tongue, Institute of Languages Full time

    **Job Summary** Greeting from Second Tongue, Company Profile: Second Tongue is a Language Institute where we conduct foreign languages like French, Spanish, German, Mandarin(Chinese), English, Japanese, Arabic, Tamil, Malayalam and many other languages. Est. 2014, we have trained more than 6000 students. One of the top 5 foreign language institutes of Navi...