French Language Expert
14 hours ago
**Roles & Responsibilities**
- French Language Expert are responsible for managing accounts, ensuring clients are satisfied.
- Translate mails form French to English and English to French.
- Manage a portfolio of accounts to achieve long-term success.
- Develop positive relationships with clients and handling customers' needs.
- Act as the point of contact and handle customers’ individual needs.
- Generate new business using existing and potential customer networks.
- Resolve customer queries and handle their requirements in a timely manner.
- Supervise account representatives to ensure sales increase.
- Coordination with client and internal department on call or by mail and resolve queries.
- Report on the status of accounts and transactions.
- Follow up with client regarding payment.
**Requirements**:
- French B2 level mandatory.
- Proven work experience as a French Language Expert
- Excellent communication and negotiation skills.
- An ability to deliver projects and answer inquiries on time.
- Business acumen with a problem-solving attitude.
- Understanding of MS Office and CRM software
- Exceptional customer service skills.
- Strong work ethic.
- Good sales skills.
Pay: ₹400,000.00 - ₹540,000.00 per year
Schedule:
- Rotational shift
Application Question(s):
- When can you start?
- What is your salary expectation?
- What is your current location?
**Experience**:
- French translation, customer service: 1 year (preferred)
License/Certification:
- French B2+ (Intermediate & above) (preferred)
Work Location: In person
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