French Language Expert

17 hours ago


mumbai, India People Prime Worldwide Full time

About the Company Our client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future. Client: LTIMINDTREE Job Type: CONTRACT Role: French Language Expert Experience: 4+ Years Work Location: Mumbai or / Pune Payroll on : People Prime World Wide Notice : 0 to 15 days Job description: Job Description Global L2 Support French Language Expert Position Title Global L2 Support French Language Expert Experience Level Expert 7 Years Location Global Department IT Service Delivery Global Support Role Summary The Global L2 French Language Expert will provide endtoend Level 2 technical and language support to international users ensuring accurate translation effective communication and resolution of incidents in the Frenchspeaking regions The candidate must possess strong technical acumen nativelevel fluency in French and excellent English communication skills Key Responsibilities Provide advanced L2 technical support for global business applications systems and infrastructure Translate complex technical documentation incident reports and user communication from English to French and vice versa Engage with Frenchspeaking clients to diagnose troubleshoot and resolve technical issues Collaborate with L3 teams for escalations requiring deep technical intervention Ensure language accuracy and cultural alignment in all French communications Support process documentation and knowledge base creation in both English and French Conduct root cause analysis and share technical insights to prevent recurring issues Coordinate with global support teams to maintain consistency in ticket resolution and service levels Review translated materials for tone clarity and business appropriateness Participate in training sessions audits and crossfunctional improvement initiatives Qualifications Bachelors Degree in Computer Science Information Technology or related field Professional fluency in French C1C2 level and English mandatory 7 years in technical support L2 operations or translation in IT service environments Strong analytical and problemsolving skills with ITIL process knowledge Proficiency in using ticketing systems like ServiceNow Remedy or JIRA



  • Mumbai, India People Prime Worldwide Full time

    About the Company Our client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future. Client:...


  • Mumbai, India People Prime Worldwide Full time

    About the Company Our client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future. Client:...


  • Mumbai, India People Prime Worldwide Full time

    About the Company Our client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future. Client :...

  • French Language Expert

    18 hours ago


    Mumbai, India People Prime Worldwide Full time

    Job Description About the Company Our client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future....


  • Mumbai, India People Prime Worldwide Full time

    About the CompanyOur client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future.Client: LTIMINDTREE...


  • Mumbai, India People Prime Worldwide Full time

    About the CompanyOur client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future.Client:...


  • Mumbai, India People Prime Worldwide Full time

    About the CompanyOur client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future.Client:...


  • mumbai, India People Prime Worldwide Full time

    About the CompanyOur client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future.Client: LTIMINDTREE...


  • Mumbai, India People Prime Worldwide Full time

    About the CompanyOur client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future.Client:...


  • Mumbai, India People Prime Worldwide Full time

    About the CompanyOur client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future.Client: LTIMINDTREE...