Telesales Executive

2 weeks ago

Bhubaneshwar, India Rainbow Assets Pvt. Ltd. Full time

Calling existing and potential customers to persuade them to purchase company products and services.
- Accurately record details of customers’ queries.
- Processing all customer queries accordingly.
- Generating promising leads for the outside sales team to pursue.
- Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Using sales scripts proffered by the company to drive sales and respond to customer rejections.
- Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
- Asking questions to understand customer requirements and close sales
- Directing prospects to the sales team when needed
- Entering and updating customer information in the database
- Handling grievances to preserve the company’s reputation
- Going the “extra mile” to meet sales quota and facilitate future sales
- Keeping records of calls and sales and note useful information

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Paid time off

Schedule:

- Fixed shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Business development: 1 year (preferred)
- Lead generation: 1 year (preferred)
- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)
- Odia (preferred)

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