Guest Relations

2 weeks ago

Hyderabad, India Netplay Sports Full time

**Full Time**:
**Job Locations**: Hyderabad
**Required Experience**: 3 years
**Category**: Sales, Marketing & Operations

**INTRODUCTION**

Netplay Sports Pvt Ltd is a technology-enabled sports startup set out to make a significant contribution in building a sports culture in India by providing millions of ordinary Indians convenient access to learn and play sports. Netplay has setup Gamepoint, a world-class multisport center in Madhapur, Hyderabad. This center has six international standard Badminton courts, two squash courts, table tennis, basketball court, football turf, volleyball, and shooting range. Netplay plans to set up a network of Gamepoint centers across the country. Successful serial entrepreneurs including IIM alumni form the core team of Netplay.

**Roles & Responsibilities**:
**1. Sales and Marketing**
- Counsel visitors and convince them to register
- Answering phone calls and keeping records of all enquires
- Follow up on leads
- Explain features of equipment in the sports shop and close the sale
- Ensure achievement of sales targets

**2. Operations**
- Maintain good relations with all guests
- Correspond with members and coaching participants
- Maintain records of all registrations
- Management of activities at the center and general center maintenance

**Key Competencies**:

- Must have at least 3 years of experience in sales of services
- Excellent written and oral communication skills
- Self-driven with strong adherence to deadlines
- Excellent problem-solving and customer service skills
- Should be energetic with a passion to learn and grow
- Working knowledge of MS Office, Internet, etc
- Exposure to sports is an added advantage
- Should be willing to work in different shifts

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