Key Accounts Executive

3 days ago

Pimpri Pune Maharashtra, India Premier Road Carriers Limited Full time

**Roles & Responsibilities**
- Key Account Management
- Act as the main point of contact for assigned clients, addressing any concerns or issues promptly.
- Develop and maintain strong relationships with key clients, understanding their business needs and ensuring customer satisfaction.
- Identify and prioritize key accounts based on strategic importance and potential for growth.
- Handling Client pressure doing crucial Periods /High volume /Challenging Situations
- Collaboration and Communication
- Collaborate with internal teams, including operations, finance, and customer support, to ensure seamless service delivery.
- Regular communication of MIS Reports to the Clients.
- Communicate effectively with clients to gather feedback and address concerns.
- Regular and ongoing Reporting to the Directors.
- After Sales
- Coordination With Clients for Receiving indents.
- Coordination With Operation’s team for placement of vehicles.
- Coordination of Ensuring Timely billing & Payment.
- Tracking of Vehicles with support from Branches.
- Follow up on receipt of Payments from clients.
- Reconciliation of revenue numbers and receipt of payments on a monthly basis.
- Revenue Generation
- Participating In Bidding and RFQ in day to day basic.
- Proactively manage contract renewals and negotiations with key clients.
- Ensure timely renewal and minimize customer churn.
- Revenue Growth - Collaborate with the sales team to identify upsell and cross-sell opportunities within key accounts.
- Market Analysis
- Stay informed about market trends, competitor activities, and industry developments.
- Provide regular reports and updates on market conditions and potential opportunities.

**Key Interfaces**:

- **External Interfaces**:

- Clients
- **Internal Interfaces**:

- Operations team
- Sales team
- Account team
- Management

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund
- Work from home

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Language**:

- English (preferred)

Work Location: In person

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