Operations Coordinator

3 days ago


Mumbai, India Jellysmack Full time

Jellysmack is the global creator company that detects and develops the world's most talented video creators on social media. We're an optimistic crew who naturally goes the extra mile, has a glass-half-full mindset, and sees challenges as opportunities. We look for positive people who think outside the box, are inventive, bold, lead change, and believe that teamwork matters.

**Team culture**:
Jellysmack's Operations Team is in charge of keeping the company running smoothly. Our work covers all of Jellysmack's activities, including project management, facility management, and technology, and is carried out in collaboration with other teams. Precision, innovation, and overperformance are the values that define us the most. Our work may be challenging, but it's also enriching because we strive to simplify daily life while keeping everyone happy and productive at Jellysmack. Do you have what it takes to become a part of our team?

**Your mission**:
We aim to build the world's #1 platform for tech, data, and video editing for content creators. In this context, the Outsourcing Coordinator plays a critical role here at Jellysmack. They are in charge of facilitating and scaling up local operations abroad by finding the best freelance creative talent or agencies (editors, content and community management, IP and language specialists), welcoming them, ensuring that they understand our standards and practices, and setting them up for successful collaboration with us before introducing them to the Ops Manager in charge of onboarding. The Outsourcing Coordinator serves as the main point of contact for our partners and is an ambassador for Jellysmack and its values. We've got a rapidly growing family of creators, a unique post-production workflow, and very high standards. So, the outsourcing coordinator has to be ready to tackle new challenges every day
**What you’ll be responsible for**:
Sourcing:

- Take ownership of the sourcing efforts for all of the positions you will be accountable for.
- You will need to source in India.
- Rethink, challenge, and localize sourcing practices and processes on a regular basis.
- Develop advanced sourcing techniques to find the best creative freelance collaborators.

Onboarding:

- As part of our official certification process, you will train new editors for the first three weeks they work with us.
- You will make sure that new editors have everything they need to learn our unique post-production workflow and JellyStudio, our own platform.
- You will get feedback from editors and look at it to make changes and make the editor experience better.
- You will be in charge of identifying ways to ease our processes, guaranteeing scalability and quality across content, as well as localizing, when needed, processes and materials.
- You will improve our editor KPI metrics related to certification, quality, retention, and turnover rates.

**A little about you**:

- 6-8 years of experience sourcing or casting creative talent.
- Both highly organized and creative.
- You can gather data-driven insights and leverage them to "think out of the box."
- Adaptable and able to act quickly
- Video editing knowledge on Premiere Pro (a plus)
- Social Media black belt
- Excellent communication skills
- Problem-solving (you are solutions-oriented and a doer).
- Passionate about people.
- Fluency in English and Hindi is required; other regional languages are welcome.

**Perks at Jellysmack**:

- Clubs (cooking, art, talks, sports)
- Wellness (fitness, yoga, meditation)

**The Jellysmack difference**:
Jellysmack’s story started in 2016, and since then, our unrivaled platform optimizes and distributes video content across social media platforms and allows creators to reach genuine new fans with zero effort.

We are the only company building the hyper-engaged communities that every creator dreams of because, first and foremost, we are creators too.

Currently home to over 500 influential Creators, including Brad Mondo, Bailey Sarian, and Emmymade, Jellysmack optimizes, operates, and distributes creator-made video content to Facebook, Instagram, Snapchat, TikTok, Twitter, and YouTube. The company’s creator strategy builds upon its success in scaling its own original content channels in beauty (“Beauty Studio”), soccer (“Oh My Goal”), gaming (“Gamology”), and more.

Through the power of our data, we maximize reach and revenue so our creators can stay focused on their passion—creating the best content and entertaining fans around the world. We turn that passion into a brand and that brand into an empire.

**Our commitment to diversity and inclusion**

At Jellysmack, we believe that the best ideas come from the diverse cultures of our team members. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day. Creating a work culture that is safe and comfortable for our people to flourish is our main focus.

**Ready to be part of a great hum



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