Noc Support Executive

3 days ago

Bengaluru, India Helix Sense Technologies Private Limited Full time

**Location: Whitefield, Bangalore**

**Rotational Shifts**

**Salary: 20K to 25k**

**Inbound Voice Calls, Customers' Issue Resolution, Report Generation**

**Basic Education: Btech/BE/BCA**

Connect with **HR **on **8287902121** to know more.

Interface with customers via inbound calls or the Internet for the purpose of or actively offering services.

**Roles & Responsibilities:

- **
- Receiving calls & mails for clients.
- Creating, validating and escalating tickets to internal teams
- Coordination with internal teams for confirming the progress on the raised tickets for issue resolution
- Preparing reports on MS Excel

**Desired Skills**
- BE/BTech/Any Engineering Graduate/B.Com (Computers)/BCA
- Excellent Written & Spoken communication.
- Open to work in rotational shifts.
- Good Analytical skills
- 1-2 years of experience in customer support role.
- Good team player

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Application Question(s):

- Are you comfortable to travel to the location mentioned?

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)

**Speak with the employer**
+91 8287902121

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