IT Support Executive
4 days ago
**Key Responsibilities**:
- Provide technical assistance for computer hardware, software, and networking issues.
- Troubleshoot and resolve technical problems for staff via phone, in person, or electronically.
- Perform **desktop troubleshooting** and resolve system errors.
- Install, configure, and update hardware and software as necessary.
- Maintain and troubleshoot **printers** and ensure their smooth operation.
- Format and set up computer systems for company use.
- Manage, install, and maintain **CCTV systems** including updates and checks.
- Assist in creating and maintaining a database of IT solutions, tips, and tricks for the internal knowledge base.
- Ensure timely resolution of technical issues using available company resources.
- Provide periodic maintenance and updates for all systems.
- Exhibit strong troubleshooting, critical thinking, and communication skills.
- Basic knowledge of **networking** is a must.
- Collaborate with other teams to ensure seamless IT support and infrastructure.
**Skills**:
- Preferred experience in a similar IT support role.
- Strong knowledge of computer **hardware** and **networking basics**.
- Experience with troubleshooting, system formatting, and handling **CCTV and printer maintenance**.
- Ability to solve complex technical issues independently.
- Education: BCA/ BSC IT, ITI, Diploma in IT, B tech
Address: Westcoast Frozen Foods Pvt.Ltd (Factory - Processing Unit )Plot No: 322-323,Village -Orma, Taluka-Olpad,Dist-Surat-394 540 Gujarat.
- Contact No: 8980012552:
**Job Types**: Full-time, Permanent
**Benefits**:
- Food provided
- Paid sick time
- Provident Fund
Shift:
- Day shift
Ability to commute/relocate:
- Olpad, Surat, Gujarat: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- total work: 1 year (preferred)
**Location**:
- Olpad, Surat, Gujarat (preferred)
Work Location: In person
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