Customer Retention Executive

10 hours ago

Hyderabad, India Vervenest technologies Full time

**Job Title-Customer Retention Executive -Executive** **Salary: 3LPA** **Location-Chennai** **Department - TARANG-Operations** **Sub-Department - Persistency** **Reporting to State Operations** **PURPOSE OF THE POSITION: Mention briefly the purpose of the position** - **To improve the district renewal performance and to give the customer service better in terms of retention /persistency inputs & output there by increasing customer’s loyalty;**_ **DUTIES & RESPONSIBILITIES**: **Please list down all the major & routine duties & responsibilities below** - _**Meet the persistency Business targets for the location districts;;**_ - _**Coordinating with State Operations team and ABH and identify opportunities for improving the persistency numbers for the location;**_ - _**Also, Introduce & drive initiatives which strengthen the Persistency focus for ex: NACH mandates /Novo pay-related communication etc**_ **MINIMUM REQUIREMENTS: Educational qualifications, minimum years of service and other** **additional skills required for the position** **Educational** **Qualifications: Graduation** **Years of Experience** **& other specifications** - _**Minimum 1-3 yrs experience of relevant Experience**_ - _**1-2 yrs collections (Loans /Insurance /Field activities)experience is preferable;**_ - _**Knowledge in MS Office preferable;**_ - _**Persistency and renewals target focused activities exposure 1-2 Yrs is preferable;**_ - _**Ready to travel at least 7days a month;**_ **Additional Skill Required: Retention experience in the Insurance sector** **Any Other Specification: NA** Schedule: - Day shift Ability to commute/relocate: - Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required) Work Location: In person **Speak with the employer** +91 6303771449

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