Collection and Retention Team Lead

4 days ago


Hyderabad, Telangana, India Atria Convergence Technologies (ACT) Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Key Responsibilities:

Responsible for payment collection from enterprise customers.

Focus on customer retention by ensuring high satisfaction and timely issue resolution.

Manage and maintain customer relationships, ensuring smooth communication and service continuity.

Conduct presentations and engage clients to promote retention initiatives.

Perform field visits as required for collections or customer interactions.

Prepare and maintain MIS reports related to collections, retention, and customer management.



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