Quality Associate

7 days ago

Mumbai, India Bayleaf HR Solutions Full time

**Quality Associate**

We are looking for an enthusiastic Quality Associate to join our dynamic, multi-award-winning, and fast-growing team at CreditEnable and provide creative ideas to help achieve our goals.

The primary task of a QA will be call monitoring and sharing actionable insight and ensure high value turnover client segment in line with organizational objectives.

**Roles and Responsibilities**:

- To listen/monitor calls and fill up the evaluation from. This listening comes in the form of recorded calls, live calls, and side-by-side barging.
- Training - Agents need to be trained on quality policies and procedures. This should start in agent training so that all new hires understand the expectations of a quality call.
- Feedback - A session with an individual agent needs to be conducted by the QA about the outcome of the call monitored or audit findings
- To conduct calibration sessions with operations and training team.
- Generating daily, weekly & monthly Quality Reports.

**Salary**: ₹9,728.20 - ₹42,203.48 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Greater Mumbai, Mumbai Suburban - 400059, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 7410013386

  • Quality Associate

    3 days ago

    Mumbai, India CreditEnable Ltd Full time

    We are looking for an enthusiastic Quality Associate to join our dynamic, multi-award-winning, and fast-growing team at CreditEnable and provide creative ideas to help achieve our goals. The primary task of a QA will be call monitoring and sharing actionable insight and ensure high value turnover client segment in line with organizational...

  • Associate Partner

    1 week ago

    Mumbai, Maharashtra, India RKS ASSOCIATE Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Associate Partner - OperationsLeading Dispute Resolution Law Firm | MumbaiAbout UsWe are a premier law firm based in Mumbai, specializing in dispute resolution with strong practices across Civil & Criminal litigation, real estate, and family law. Our reputation is built on delivering exceptional legal outcomes for our clients through strategic thinking,...

  • Quality Associate

    2 weeks ago

    Mumbai, India Abhinav Institute of Technology and Management Full time

    Job Profile: Quality Associate Qualification: HSC Experience: Fresher Skills: Basic Knowledge about vegetables and fruits Age: 18 - 30 years Location: Koparkhairne **Salary**: 13000/ - **Salary**: ₹12,000.00 - ₹13,000.00 per year Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work...

  • Associate Test Lead

    19 hours ago

    Mumbai, Maharashtra, India Quality Kiosk Software Llp Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    Associate Test Lead SkillDynatrace Job DescriptionExperience in designing and implementing various tools like Dynatrace.Should have worked extensively in implementation, configuration and maintenance of APM toolsnamed DynatraceApplication performance management Tool: Dynatrace (OneAgent, Synthetic Script, DCRUMEnterprise Synthetic script , client...

  • Quality & Audit Associate

    1 day ago

    Mumbai, India Institutional Shareholder Services Full time

    ESG solutions enable investors to develop and integrate responsible investing policies and practices, engage on responsible investment issues, and monitor portfolio company practices through screening solutions. It also provides climate data, analytics, and advisory services to help financial market participants understand, measure, and act on...

  • Data Entry Associate

    24 hours ago

    Mumbai, Maharashtra, India Quality Kiosk Software Llp Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Data Entry Associate SkillData Base Job DescriptionExcellent communication skills Good attitude, punctual and disciplined Multitasking abilities Typing Speed must be above 30 words per minute Proven experience as a data entry clerk Excellent knowledge of word processing tools 2 Year -3 Year of experience with Office 365 (MS Office Word, Excel,...

  • Quality Check Associate

    2 weeks ago

    Mumbai, India TNT Business services Pvt.Ltd. Full time

    Position: Quality Check Associate Location: Vikhroli (W) Company: - Electronic Appliances assessing the quality of appliances that customers wish to sell to us, based on photos and videos fair price to the customer and convince them to sell their products to us. **Responsibilities**: - Review photos and videos uploaded by customers to assess the...

  • Associate Test Lead

    1 week ago

    Mumbai, Maharashtra, India Quality Kiosk Software Llp Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Associate Test Lead SkillJ-Meter Job DescriptionRelevant work experience in one of the automation and performance testing tools: like: Silk Performer/Appium, JMeter/Load runner/VSTS.• Prior experience in troubleshooting using APM tools such as Dynatrace or AppDynamics.Prior experience in handling a performance or automation test team.Strong hand...

  • Lead Associate- Transactional Quality

    2 weeks ago

    Mumbai, Maharashtra, India WNS Holdings Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Minimum 2-4 years of experience in F&A Transactional Quality, with experience in Accounts Receivable.Candidate should be flexible with rotational shifts.Perform transactional quality checks based on sampling strategy• ISO documentation & compliance checksPerform process quality checks as per frequency & agreed sampling strategyProvide feedback to...

  • Lead Associate- Transactional Quality

    1 day ago

    Mumbai, Maharashtra, India WNS Holdings Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Minimum 2-4 years of experience in F&A Transactional Quality, with experience in PTP/OTC/RTR.Candidate should be flexible with rotational shifts.Perform transactional quality checks based on sampling strategy• ISO documentation & compliance checksPerform process quality checks as per frequency & agreed sampling strategyProvide feedback to associates on...