Service Desk

Key Duties and Responsibilities Own and drive the adoption and improvement of the ITIL processes through the Service Desk Responsible for measuring performance of the service desk and driving continual improvement processes. Lead the Service Desk Agent team. Train, coach and mentor Service Desk Specialists (Level 1 / 2) including career development....

Role : Global IT Service Desk Experience : Min 2 years as a Global IT Service Desk Analyst Location : Hinjewadi, Pune Salary : Up to 6.5 LPA Education : Graduation Skills : Office 365, Troubleshooting, Configuration, ITIL, Change Management, Problem Management, Incident and Major Incident Management Notice : Immediate Shift : Night Shift Working Days...

**Job Title**:Service Desk Services-L1** **About Zensar**: Zensar is a digital solutions company helping organizations around the world achieve new thresholds of business performance. We work with clients in banking and financial services, hi-tech and manufacturing, insurance, consumer services, and more. We prepare our clients for sustainable success...

Role : International Service Desk Experience : Min 3 years of experience of International Service Desk Salary : Up to 6 LPA Education : HSC/Graduation Skills : Outlook, Office 365, Ticket, Outlook, Blur Screen error Notice : Immediate Location : Hinjewadi, Pune Shift : Night Shift Pay: Up to ₹500,000.00 per year Shift: - Night shift - US...

Job Description: - Provide 1st level support to our internal customers through the ticketing system based on defined ITIL processes. - Be logged-in and available to answer calls through our global Service Desk call centre solution. - Actively participate in team meetings and suggest opportunities for continual improvement. - Support Service Desk KPI/TTI...

**Job Title**:**Level 1 Service Desk Agent**: Department: IT Service Desk Location: Pune, India or Monterrey, Mexico Reports To: Service Desk Lead or Manager Job Summary: A Level 1 Service Desk Agent is the first point of contact for users seeking any assistance and support within an organization. This role involves providing excellent customer service...

**Job Title**:**Level 1 Service Desk Agent**: Department: IT Service Desk Location: Pune, India or Monterrey, Mexico Reports To: Service Desk Lead or Manager Job Summary: A Level 1 Service Desk Agent is the first point of contact for users seeking any assistance and support within an organization. This role involves providing excellent customer service...

About Us:Help Desk Support Now is at the forefront of leveraging AI to transform business operations. We are looking for a talented and motivated AI Engineer to join our team and revolutionize our IT help desk and support functions. Your work will directly impact our employee experience by creating intelligent, automated solutions that streamline support,...

Country/Region: IN - Requisition ID: 27811 - Work Model: - Position Type: - Salary Range: - Location: INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI **Title**:Service Desk**: - Description: **Area(s) of responsibility**: About Birlasoft: Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise...

Country/Region: IN - Requisition ID: 27810 - Work Model: - Position Type: - Salary Range: - Location: INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI **Title**:Service Desk**: - Description: **Area(s) of responsibility**: About Birlasoft: Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise...