International IT Service Desk

**Brennan. Where true performance thrives.** At Brennan, we believe that _how_ technology is delivered is every bit as important as _what_ the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our **True Performance System**...

Role : International Service Desk Experience : Min 2 years of experience into International Service Desk Location : Goregaon, Mumbai Salary : Up to 7 LPA Education : Graduation Skills : ITSM, Change management, ITIL, Troubleshooting, Office 365, OST and PST, Outlook Notice : Immediate Shift : Night Shift Pay: Up to ₹700,000.00 per...

Role : International Service Desk Experience : Min 2 years as a Service Desk Analyst/Technical Support Executive ( US Support) Location : Andheri and Mahape Salary : Up to 6 LPA Education : HSC/Graduation Skills : Office 365, Troubleshooting, VPN, Ticket Shift : Night Shift Notice: Immediate Pay: Up to ₹600,000.00 per year **Benefits**: -...

Role : Global IT Service Desk Experience : Min 2 years as a Global IT Service Desk Analyst Location : Hinjewadi, Pune Salary : Up to 6.5 LPA Education : Graduation Skills : Office 365, Troubleshooting, Configuration, ITIL, Change Management, Problem Management, Incident and Major Incident Management Notice : Immediate Shift : Night Shift Working Days...

Key Duties and Responsibilities Own and drive the adoption and improvement of the ITIL processes through the Service Desk Responsible for measuring performance of the service desk and driving continual improvement processes. Lead the Service Desk Agent team. Train, coach and mentor Service Desk Specialists (Level 1 / 2) including career development....

Role : International IT Service Desk Experience: Min 2 years as a Technical Support Executive (US Support) Location : Goregaon, Mumbai **Salary**: Up to 7 LPA Education : Graduation Skills : ITIL, Troubleshooting, Configuration, Office 365 Shift : Night Shift Notice: Immediate Pay: Up to ₹700,000.00 per year **Benefits**: - Provident...

Job Title: Technical Support Associate (International Voice Process) Must : Fluent communication skills Eligibility Criteria: Any graduate with minimum 1 years of experience in an international OR Technical voice process (services desk) **Salary**: upto 4Lpa (for 1 year exp in International OR Domestic)+Allowance (night shifts) + Incentives **Salary**:...

Job Description: - Provide 1st level support to our internal customers through the ticketing system based on defined ITIL processes. - Be logged-in and available to answer calls through our global Service Desk call centre solution. - Actively participate in team meetings and suggest opportunities for continual improvement. - Support Service Desk KPI/TTI...

Role : IT Service Desk (US Support) Experience : Min 2 years as a Global Service Desk Analyst Location : Pune, Hinjewadi Salary : Up to 6.5 LPA Education : Graduation Notice : Immediate Skills : Office 365, Troubleshooting, Configuration, ITIL, Change Management, Problem Management, Ticket Shift : Night shift (US Shift) Pay: Up to ₹650,000.00 per...

**Location: Pune** **Employment Type: full-time** **Designation: L1 Service Desk Support** **Job Details**: Primary Skills - Must have **2-3 years** of experience in IT Service Desk - Helpdesk - Excellent communication with skills like **Active listening, empathy, technical proficiency & professionalism** (both verbal and written) - In-depth Technical...