Customer Service Assistant- Store Support

2 days ago

Bengaluru Karnataka, India Marks & Spencer Full time

The Customer Service Assistant(CSA) is responsible of fulfilling the below activities
- Providing superior customer service by focusing on the individual needs of each customer and recommending the appropriate service while keeping the standards of the customer experience.
- Handling customer's questions about merchandise. Assists customers with purchase decisions. Retrieves merchandise from sales floor, stock room, or other inventory locations; Collects payment using the store point of sale system. Processes returns and exchanges.

**Job Types**: Full-time, Permanent

Pay: ₹285,000.00 - ₹300,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- How many years of experience you have in Retail sales?
- Which is your current/ previous employer?
- When can you join with us if you are shortlisted? ( in days)

**Education**:

- Higher Secondary(12th Pass) (required)

**Location**:

- Bangalore, Karnataka (required)

Work Location: In person

Application Deadline: 30/06/2025

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