Customer Service Executive

1 week ago

Chennai, India Fairmacs Group Full time

**Roles and Responsibilities**:

- Managing logistics functions, negotiating rates with shipping lines, analyze planning of cargos.
- Interacting with the buyers (client) & keeping them informed on the status of running orders, Functioning as an interface for coordinating with production & shipping departments and the buyer to ensure that the production schedule is met and ensure on-time seamless delivery of shipments
- Perform order processing through various carriers’ systems
- Perform shipping instruction submissions before cut off timings
- Perform shipping documentation and coordination with shipping line or agent
- Perform transportation coordination with overseas offices
- Constantly stay in touch with the Customer for their booking
- Communicate and handle customer complaints appropriately
- Communicate with various department/vendors to achieve customer requirements

**Qualifications**:

- Positive attitude, Detail-oriented, organized, and able to prioritize tasks
- Good interpersonal, communication and analytical skills
- Able to work as a team player, pro-active, self-motivated and high sense of responsibility
- Ability to work independently and under pressure in a fast moving environment
- Proficiency in Microsoft Office and Excel
- Knowledge in SI / VGM for ocean shipments

**Salary**: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Tamizhagam, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 3 years (preferred)
- Customer service: 3 years (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 9840021932
- Health insurance

  • Customer support executive

    22 hours ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 11,300 - ₹ 13,300 per year

    Job Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 10:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Job Description:We are seeking immediate joiners for our CM Helpline process. As a Customer Support...

  • Customer Service Representative

    7 days ago

    Chennai, Tamil Nadu, India beBeeCustomer Service Full time ₹ 18,000 - ₹ 20,000

    Job Title: Front Office Coordinator">Job Summary:","We are seeking a highly organized and detail-oriented Front Office Coordinator to support our team in delivering exceptional services. As a key member of our operations team, you will be responsible for managing administrative tasks, coordinating office operations, and providing excellent customer...

  • Customer Service Executive

    1 week ago

    Chennai, India True Friend Management Support Service Pvt. Ltd. Full time

    Managing incoming calls and customer service inquiries - Generating sales leads that develop into new customers through outbound calls - Identifying and assessing customer needs to achieve satisfaction - Take the extra mile to engage customers. Establishing a positive rapport with all clients and customers in person or via phone, mail - Addressing...

  • Customer Service Executive

    2 days ago

    Chennai, Tamil Nadu, India AMUS HIRING Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Customer Service Executive located in Chennai. The Customer Service Executive will be responsible for managing customer interactions, resolving customer inquiries, providing customer support, and ensuring customer satisfaction. The role also involves maintaining customer service standards, managing...

  • Customer Service Executive

    2 days ago

    Chennai, Tamil Nadu, India DahNAY Logistics Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionDahNAY Logistics is a leading Indian freight forwarding company present in 35 countries, dedicated to driving growth for clients, channel partners, and employees. With a focus on creating a ripple effect of prosperity and development, the company maintains uncompromising principles to ensure client success.Role DescriptionThis is a...

  • Executive Customer Services

    2 days ago

    Chennai, Tamil Nadu, India Blue Dart Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    Executive Customer Services (Contact Centre)Job Purpose:The purpose of the Executive Contact Center role is to deliver high-quality service to Blue Dart customers by managing inquiries and coordinating timely pickups and deliveries. This position also focuses on resolving customer issues and driving sales through effective communication and support.Key Roles...

  • Executive – Customer Service

    21 hours ago

    Chennai, Tamil Nadu, India Neetu Jaiswal (Proprietor of Nevoxel Consulting) Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Description Description We are seeking an experienced Executive Customer Service to join our dynamic team in India. The ideal candidate will have a strong background in customer service and a passion for helping customers resolve their issues. You will play a key role in ensuring customer satisfaction and enhancing the overall customer experience. ...

  • Customer Service Executive

    6 days ago

    Chennai, India GB Tech Corp Full time

    We are hiring Customer Service Executive with 0 to 2 years of experience. **RESPONSIBILITIES**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service...

  • Customer Support Executive

    7 days ago

    Chennai, India Simho HR service Full time

    Here’s how the job details align with your job preferences.Manage job preferences at any time in your profile. Pay ₹8,086.00 - ₹31,794.63 a month Job type Fresher Full-time **Full job description** Urgent opening with "Customer Support Executive" for manufacturing industry. Exp: - Freshers Location: - Ambattur (Chennai) Job...

  • Customer support

    2 hours ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 11,300 - ₹ 13,300 per year

    Job Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 6:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Address: 269Q+4X9, Government Data Centre Rd, Surya Nagar, Kotturpuram, Chennai, Tamil Nadu 600085Link: Job...