Customer Service Executive
19 hours ago
Role Description
This is a full-time on-site role for a Customer Service Executive located in Chennai. The Customer Service Executive will be responsible for managing customer interactions, resolving customer inquiries, providing customer support, and ensuring customer satisfaction. The role also involves maintaining customer service standards, managing customer relationships, and handling escalations to offer the best customer service experience.
Qualifications
- Interpersonal Skills
- Customer Satisfaction
- Customer Support, Customer Service, and Customer Service Management skills
- Excellent communication skills, both written and verbal
- Proficiency in using customer support software
- Strong problem-solving and multitasking abilities
- Ability to work in a fast-paced environment and handle customer complaints efficiently
- Prior experience in a customer service role is preferred
- Bachelor's degree in Business Administration or related field
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