Customer Service Associate

2 days ago


Pune Maharashtra, India Genesis HR Services Full time

**GREETINGS OF THE DAY (Contact HR Jaspreet:62056 33155)**

Congratulations, We are shortlisting your profile for the role of **Customer Service Associate || International Voice Process.**

**Criteria**:Any undergraduate/graduate fresher can apply

**Job Role**:Customer Service Associate || International Voice Process

**Responsibilities**:

- Provide advance level customer support, service restoration, fulfillment of service request and advice to users ensuring maximum availability, performance and utilization of knowledge and information systems.
- Provide inputs for Problem management by leveraging best effort method for issue resolution through cross functional coordination and support SME in training, reviews and escalation handling
- Supports the Customer Service agents by handling escalated tickets and coach them to improve their user handling skills
- Customer Service handling escalated tickets and coach them to improve their user handling skills.

**CTC**: 3.10 LPA+ Incentives

**Location**: Pune

**Notice**: Immediate Joiner Only

**Work Mode**:Work From Office

**Shifts**:24/7 Shifts

**Working Days**:5 Days Working, 2 Days off

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹18,000.00 per month

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 62056 33155



  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...


  • Pune, Maharashtra, India Tata Consultancy Services Full time

    **TCS Pune Hiring for Customer Service Associate - Telecom Voice** **Job Summary**:Role**: Customer Service Associate - Telecom Voice **Experience**: 1 to 5 years **Job Location**: Pune =============================== **Customer Service Associate - Telecom Voice**: **Preferred Specializations**: - Graduate with a minimum of 6 months of relevant experience in...


  • Pune, Maharashtra, India Tech Mahindra Full time

    **Tech Mahindra is hiring!** **Job Title - Customer Service Associates/ Sr. Customer Service Associates** **Education - Graduates/ Under Graduates** **Process-Chat** **Skills and Abilities: -** - Good communication skills, written and verbal both - Learning skills - Being attentive, Ability to work within a team and building relationships with customers...


  • Pune, Maharashtra, India NielsenIQ Full time

    Customer Service Associate will be responsible for maintaining/ enhancing customer relationships, ensuring customer deliverables and queries are turned around efficiently using the proprietary NielsenIQ platforms. The job will focus on customer support through quality of deliverables, use of CSO/ MSD for task triaging and resolving customer requests to drive...


  • Pune, Maharashtra, India NielsenIQ Full time

    Customer Service Associate will be responsible for maintaining/ enhancing customer relationships, ensuring customer deliverables and queries are turned around efficiently using the proprietary NielsenIQ platforms. The job will focus on customer support through quality of deliverables, use of CSO/ MSD for task triaging and resolving customer requests to drive...


  • Pune, Maharashtra, India NielsenIQ Full time

    **Company Description** NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive...


  • Baner, Pune, Maharashtra, India Connectwell Industries Pvt. Ltd. Full time

    **Job Title**: Sales Coordinator / Customer Service Associate (CSA) **Location**: Pune **Key Responsibilities**: - Order Management - Customer Management - Sales - MIS reports - Collection Management - Post Sales Shipment / Customer grievance redressal - Proficient in Advance Excel and ERP Tools **Skills & Qualifications**: - Strong proficiency in...


  • Pune, Maharashtra, India Mosahay associate pvt ltd Full time

    Learn moreListenAn international customer support representative's job description typically includes: - **Order handling**: Handling orders and solving shipping issues - **Technical support**: Helping with technology and troubleshooting technical issues - **Customer satisfaction**: Ensuring customers are satisfied with products, services, and...


  • Pune, Maharashtra, India Mosahay associate pvt ltd Full time

    An "international voice process" job description refers to a customer service role where you handle phone calls from customers located in different countries, requiring strong communication skills in multiple languages to address inquiries, resolve issues, and provide support while adhering to company policies and quality standards, often involving flexible...


  • Nagpur, Maharashtra, India Hire Lab Career Solutions Full time

    Job Roll - Customer Service Associate "A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. " Domain - Customer Service Process - Inbound Voice Shifts - Day Shifts Only Salary - 12k -17k Gross Eligibility - Any Graduate / Undergraduate can apply **Important...