Customer Care Executive

4 days ago


Surat, India G3+ Fashion Full time

From 1 to 3 year(s) of experience

₹ 2,00,000 - 3,00,000 P.A.

Surat

**Roles and Responsibilities**
- Responding promptly to customer inquiries & Maintain good customer relationship by Acknowledging and resolving all walk in queries.
- To present the wide range of products displayed in our company and interact with them.
- To handle international customers From Video Shopping Features (Facetime, WhatsApp, Skype, Facebook)
- Engage with customers to educate them on Latest Fashion trends and provide options that suit their requirement most appropriately in order to increase sales leads.
- Ensure customer satisfaction and provide professional customer support & Demonstrate customer understanding to build trust and identify new relevant clients.
- Strong Follow-up required on all the assigned cases, Other E-commerce activities & Administrative Task Completion

**Other Requirements**:

- Strong & Fluent English communication Skills
- Vehicle is compulsory because of Early/Late shift timings
- Employee will get Weekly off between Monday to Friday only (As Saturday & Sunday will remain as working day)
- Role:_Customer Engagement
- Salary:_ 2,00,000 - 3,00,000 P.A.
- Industry:_Retail
- Functional Area_Sales & Business Development
- Role Category_Sales Support & Operations
- Employment Type:_Full Time, Permanent
- Key Skills
- Customer RelationshipCustomer ServiceCustomer Care
- BPOcustomer supportcommunication skills
- Skills highlighted with ‘‘ are preferred keyskills

Education
- UG:_Any Graduate

**Company Profile**:
K S Trading
- Company Info



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