Customer Service Desk

**Responsibilities**: - Physical AOF and Re-KYC Forms verification once inward is done. - Communicating with CPs for clearing Discrepancies through mail and phone. - Keeping Track of Account Opening, KRA, UCC, and provide proactive services to CPs. - Reactivation Related Task. - Working as a Backup of the Team. **Desired Personality Traits**: - Knowledge...

Location- Mumbai- Department- Customer Service Desk- Age- 21-27- Qualifications- Any Graduate- Experience in Years- 1-3- Scope and Responsibilities- Physical AOF and Re-KYC Forms verification once inward is done. - Communicating with CPs for clearing Discrepancies through mail and phone. - Keeping Track of Account Opening, KRA, UCC, and provide proactive...

Job description:Experience – 6 months to 1 year.Good-to-Have:An ITIL V4 / V3 Foundation qualification is preferable but not essentialKnowledge of ITIL Processes – Incident, Service ManagementProject management experienceKnowledge of cloud-telephony tools from reporting perspectiveResponsibilities:Analysing and evaluating software and IT systemsAnswering...

Location - Mumbai - Department - Customer Service Desk - Age - 30 - Qualifications - B.Com - Experience in Years - 1 - Scope and Responsibilities - Facilitate digital and physical account reactivations promptly. - Generate welcome letters for newly opened accounts and SMS updates. - Handle and resolve queries from Authorized Partners(AP) and direct clients...

Role:The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectivesDo:Be responsible for primary user support and customer serviceRespond to queries from all calls, portal, emails, chats from the clientBecome familiar with each...

Hi, Desktop Support Engineer 1 to 2 Year Experience. Service Desk Engineer 1 to 2 Year Experience Salary - 3 LPA to 3.25 LPA, rotational night Shift. Good Communication Skill 1. 0365 Configuration. 2. OS installations 3. Blue screen 4. AD 5. DHCP, IP address 6. Ticketing tool 7. Incident mgmt. **Job Types**: Full-time, Permanent **Salary**:...

Job Description Key Accountabilities and Main Responsibilities Operational Management - Ticket triage / categorisation / prioritisation / assignment. - Escalation of Major IT Incidents, - AD user record currency, network Share access, account provisioning / termination - Provide high quality customer service on inbound and outbound calls - Provide efficient...

Years of experience: 2-5 yearsJob Location: Pune/KochiMust-Have· Atleast 3 years of experience handling Service Desk services. · Fluency in English (Reading, Writing, Speaking) · Understand and responds in Business Communications · Good Managerial Skill · Understanding and knowledge on IT Infrastructure. · Work in any shift (24*7)Good-to-Have· ITIL...

Company Description Our Parent Organization NEC Corporation is a 25 billion Company with offices spread across the globe NEC is a multinational provider of information technology IT services and products headquartered in Tokyo Japan with 122 years of experience in evolution with technology and innovation It is recognized as a Top 50 Innovative Company...

Today - Secret - Unspecified - Unspecified - IT - Support Fort Huachuca, AZ** (ON-SITE/OFFICE)** **Overview** **Syntelligent Analytic Solutions, LLC**provides uniquely qualified personnel with the expertise and tools needed to fulfill our customers' management and technical requirements in the intelligence, defense, homeland security and commercial market...