Outbound Sales Associate

Outbound Sales Associate - DIYGuru.org

Position: Outbound Sales Associate

Location: Office (Full-time, 6 days a week)

Reports to: Sales Manager

Department: Sales & Marketing

About DIYGuru.org

DIYGuru.org is a premier online platform offering hands-on training and courses in technology,

business, design, engineering, and other in-demand fields. Our mission is to empower

individuals with practical skills that enhance their careers, improve employability, and foster

entrepreneurship.

We are seeking a highly motivated Outbound Sales Associate to join our team. In this role,

you will work with leads generated through our digital marketing campaigns, engage with

potential students, and close sales for our courses. If you have 1-2 years of sales experience,

are driven by targets, and have excellent communication skills, we want to hear from you

Job Overview:
The Outbound Sales Associate will be responsible for following up on leads generated by digital

marketing efforts, making outbound calls to prospective students, and closing sales for

DIYGuru.org’s training programs. The role requires a keen understanding of sales techniques,

an ability to build rapport, and the drive to meet monthly sales targets.

Key Responsibilities:

- Lead Follow-up & Sales Calls:
○ Make outbound calls to warm leads generated from digital marketing channels

○ Qualify leads by assessing their interest, goals, and suitability for DIYGuru.org’s

courses.

○ Understand the prospects’ career aspirations and recommend the most

appropriate training programs.

○ Build relationships and guide prospects through the decision-making process,

ensuring a smooth enrollment experience.
- Product Knowledge & Consultation:
○ Provide clear and detailed information about DIYGuru.org’s courses,

certifications, pricing, and career opportunities.

○ Address any questions or concerns from leads regarding course content,

benefits, or payment plans.

○ Tailor consultations to match the needs of each prospect, effectively showcasing

how our programs can meet their career and learning goals
- Sales Closing:
○ Manage the sales cycle from initial contact to closing the deal.

○ Follow up with leads to keep them engaged and motivated to complete the

registration process.

○ Achieve monthly sales targets by converting leads into enrolled students.
- CRM Management:
○ Maintain accurate records of interactions, follow-ups, and sales activities within

the CRM system.

○ Ensure regular updates to the lead status and follow-up timelines.

○ Report regularly on sales performance, lead quality, and conversion rates to the

Sales Manager.
- Collaboration & Reporting:
○ Collaborate with the marketing team to improve lead quality and optimize sales

strategies.

○ Share insights about customer feedback, preferences, and emerging trends to

refine marketing campaigns.

○ Provide regular updates on sales targets, pipeline status, and KPIs.

Qualifications & Experience:

- Education:
○ A bachelor’s degree in Business, Marketing, Communications, or a related field is

preferred, though not mandatory.
- Experience:
○ 1-2 years of experience in outbound sales, telesales, or lead generation.

Experience in the education, e-learning, or technology sectors is a plus.

○ Experience with CRM systems and lead management tools is desirable.

their role in generating leads is an advantage.
- Skills & Competencies:
○ Strong communication skills, both verbal and written.

○ Proven ability to close sales and meet targets in a fast-paced environment.

○ Ability to engage with prospects and handle objections confidently.

○ Self-motivated and results-driven with a focus on achieving sales goals.

○ Well-organized and detail-oriented, with the ability to manage multiple leads

effectively.

Key Traits:

- Energetic, proactive, and a quick learner.
- Ability to handle rejection and stay focused on sales targets.
- Strong negotiation and persuasion skills.
- Passionate about helping individuals achieve their educational and career goals.
- Team player with the ability to collaborate with marketing and other departments.

Pay: ₹25,000.00 - ₹30,000.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- English (preferred)

Application Deadline: 16/01/2025