Front Desk Executive

2 weeks ago


Borivali Mumbai Maharashtra, India LookWell Salon, Spa & Academy Full time

Key Responsibilities:

- Having 2-4 years of experience properly & typically in salon industry.
- Oversee day-to-day salon operations to ensure smooth and efficient functioning.
- Train, and supervise salon staff, including stylists, beauticians, and housekeeping personnel.
- Monitor and manage staff performance, including scheduling, attendance, and adherence to company policies.
- Maintain high standards of customer service, addressing client concerns promptly and professionally.
- Manage inventory, including ordering supplies and ensuring availability of necessary products, & Consumption, Retail Audits too.
- Ensure cleanliness, hygiene, and compliance with salon safety protocols.
- Drive sales by promoting services, packages, and retail products.
- Handle billing, cash flow, Petty & Manage Cash and financial reporting in collaboration with the accounts team.
- Develop and implement marketing strategies to attract and retain clients.
- Monitor salon performance, analyse metrics, and propose strategies for improvement.
- Proven experience as a Salon Manager or similar role in the beauty industry.
- Strong leadership, team management, and interpersonal skills.
- Excellent customer service, Staff Management and problem-solving abilities.
- Familiarity with salon & Employee management software (e.g., Zenoti, GreyTHR) is a plus.
- Good organizational and time-management skills.
- Ability to multitask and work effectively under pressure.
- Knowledge of beauty and wellness trends and industry standards.

**Job Types**: Full-time, Permanent

Pay: ₹200.00 per day

Work Location: In person


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