Team Member Customer Helpdesk

**IT Helpdesk Executive** **Company Name**:Comnet Solutions Pvt. Ltd. **Location**:Mumbai, Goregaon East **Experience **0.6 - 2 Years - Resolve helpdesk service calls using documented procedures. - Support IT staff members on support work. - Manage Help Desk responsibility and resource allocation to maintain client users and locations. - Handle routine...

_**Helpdesk Coordinator.**_ Helpdesk shall also be responsible for prioritization of the calls as per the severity levels. Helpdesk shall generate end of the day report of calls (Open/ SLA Breached / Closed). Re-investigate and resolve the reopening of tickets. Notifying Customer with call ticket and update on who is attending and when (currently the...

Job DescriptionRole & responsibilities- Employer Service Helpdesk (Helpdesk Operator)- Resolve Queries through Software/tools (Attend calls)- Additional Trainings will be provided- Preparing reports- Excel- PowerBIPreferred candidate profile- Graduates (Any stream)- Fresher with good communication skills (AK) (good spoken English is mandatory)- Individuals...

We are looking for a qualified team leaderto manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis. As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to...

**Position Overview**: The Helpdesk Executive will be responsible for managing helpdesk operations, ensuring seamless ticket resolution, and providing effective IT support services. This role requires expertise in helpdesk and service desk management, ticketing processes, ITSM tools, and effective communication. **Key Responsibilities**: - **Helpdesk and...

Helpdesk shall also be responsible for prioritization of the calls as per the severity levels. Helpdesk shall generate end of the day report of calls (Open/ SLA Breached / Closed). Re-investigate and resolve the reopening of tickets. Notifying Customer with call ticket and update on who is attending and when (currently the automated ticketing system takes...

**About IRIS** At IRIS Business, we strive to build highly innovative products, teams, and culture. We are big proponents of flexibility at work while enabling our team members to express their unique perspectives. Our priority is building a company that not only satisfies our customers, but also keep our teams happy. IRIS Business Services is committed to...

Provide first-line technical support to end-users, resolving IT issues promptly and ensuring smooth system operations. **Key Responsibilities**: - Troubleshoot hardware, software, and network issues. - Log, track, and escalate tickets as needed. - Guide users through solutions with clear instructions. - Install, configure, and maintain IT...

**Job Profile: Application Support Helpdesk** **Required Experienced: 4+ Years or Above** **Location: Navi Mumbai** **Job Description**: **Responsibilities**: - Escalate complex technical issues to the appropriate teams for further investigation and resolution. - Document all customer interactions, including the nature of the issue and the steps taken to...

Hello, Allied Digital is well renowned as a leading Global IT Transformation Architect, with an impeccable track record for designing, developing, deploying, and delivering end-to-end IT Infrastructure services. With over two decades of proven experience, Allied Digital responsibly delivers cutting-edge IT services and solutions to a wide range of...