Customer Support Associate

3 days ago

Bengaluru Karnataka, India Bhanzu( formerly Exploring Infinities Edtech Private Limited) Full time

Job description

**Company Name** - Bhanzu formerly (Exploring Infinities)

**Working-**6 days

**Mode
- WFO (Night Shift)**

**About Us**:
Through Bhanzu, we aim to eradicate math phobia and encourage careers in math and STEM fields among learners from across the world. Bhanzu is bridging the gap between dreams and competence enabling students to realize their full potential and introduce them to science, coding and AI, through the lens of math.

**Roles and Responsibilities**:
1. Act as a single point of contact and be the face of Bhanzu support for the customers.

3. Proactive outbound calling to build rapport with the customers.

4. Identify customers’ needs and requirements and propose suitable solutions quickly and

efficiently by coordination with cross-functional teams.

5. Follow-up with customers to ensure their issues are resolved.

6. Build and maintain long-lasting relationships with existing customers.

7. Maintain a deep knowledge of company products and services.

**Requirements**:
1. Degree in management, marketing, communication, or a similar field.

2. Experience as a relationship manager, in customer service, or a similar role.

3. Proficiency in Microsoft Office, CRM software and use of ticketing systems.

4. Excellent written, verbal skills and interpersonal skills.

5. Good conflict resolution and problem-solving skills.

6. Ability to multi-task and display patience when handling tough cases.

Note:
1) Immediate joiners required

2) It's Individual contribution role

**Job Types**: Full-time, Fresher

Pay: ₹40,000.00 - ₹50,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Weekend availability

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Current CTC if any?
- Do you have a Laptop?
- Are you comfortable working in the weekends?
- Are you comfortable working 6 days?
- Can you join us immediately

**Education**:

- Bachelor's (preferred)

**Language**:

- Hindi (required)

**Location**:

- Bengaluru, Karnataka (required)

Shift availability:

- Night Shift (required)

Work Location: In person

  • Customer Support Associate

    2 weeks ago

    Bengaluru, Karnataka, India Mosahay associate pvt ltd Full time

    Customer support associates - A customer service associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. - They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. - **Required skills and...

  • Customer Support Associate

    2 weeks ago

    Bengaluru, Karnataka, India ContactPoint360 Full time

    **Job Title**: Customer Support Associate**: **Location**: Bangalore, India (On-site) **Company**: ContactPoint 360 **About ContactPoint 360**: At **ContactPoint 360**, we are committed to delivering exceptional customer experiences through innovation, empathy, and collaboration. Our Bangalore office fosters a **diversified and enriching work culture**,...

  • Customer Support

    5 days ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name: - Startek Ageis Process: - Customer Support Voice Process Qualification: - Graduates Languages: - English + Hindi Experience: - Freshers or 6 Months of Exp in CSE Salary: - 20500CTC TH 15700 Fresher 24500CTC TH 19800 Experinece Quarterly Bonus: - 4065 Location: - Kudlu gate Pay: ₹22,000.00 per month Schedule: - Day shift -...

  • Customer Support Associate

    3 days ago

    Bengaluru, Karnataka, India Jobs-In360 Pvt Ltd Full time

    Job Role : Customer Support Associate Contact : 8951123396 Qualification : Graduation Salary : 15000 Take home Language : English + Hindi Location : HSR Layout Immediate Joiners **Job Types**: Full-time, Permanent, Fresher Pay: ₹14,000.00 - ₹15,000.00 per month Schedule: - Day shift - Morning shift **Language**: - Hindi (required) - English...

  • Customer Support Associate

    5 days ago

    Bengaluru, Karnataka, India DITINUS TECHNOLOGY PRIVATE LIMITED Full time

    **Job Title**: Customer Support Associate **Location**: Bangalore, Electronic City **Job Summary** **Key Responsibilities** - Handle customer inquiries and provide effective solutions. - Respond promptly and professionally to customer needs. - Maintain thorough knowledge of client products and services. **Qualifications** - Freshers welcome; both...

  • Customer Support Associate

    2 weeks ago

    Bengaluru, Karnataka, India VCollaborate consulting Full time

    Full-time, Permanent Pay: 18,000.00 per month **Hindi Is Mandaytory** Hiring for **Customer Support Associate Voice Process**for our esteemed client. Any Graduate/Under Graduate with excellent communication skills in **English** **Interview: Walk-in drive** **Freshers and experience can apply** **Salary: 18000 in hand** **Job Location:...

  • Customer Support Associate

    2 weeks ago

    Bengaluru, Karnataka, India HRH Next Services Pvt.Ltd Full time

    Greetings from the HRH NEXT SERVICES!! We are hiring for Customer Support (Agricultural Background Required) No vacancies: Job Role : Customer Support Associate Work Location : Abids Language : Telugu/Hindi/ Kannada/Tamil/Malayalam) Salaries : - 18,000 Qualification : Agricultural Background Eligibility : Fresher Week-off : Rotational Job brief: -...

  • Customer Support Associate

    2 weeks ago

    Bengaluru, Karnataka, India Nxtify Technologies Private Limited Full time

    skills**Job description** Paisa Wapas is hiring for a Customer Support Associate Location: HSR Layout, Bengaluru Experience: 1-2 years **Responsibilities and Duties** - Help in improving processes to optimise the better customer experience. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to...

  • Customer Support Associate

    3 days ago

    Bengaluru, Karnataka, India Ionage.in Full time

    **Job description**: **About Ionage**:Ionage is at the forefront of accelerating electric vehicle (EV) adoption by offering innovative solutions that mitigate range anxiety, provide intelligent routing, and a universal wallet to give EV owners a frictionless charging experience. We also offer robust APIs and SDKs to enterprises in the EV charging ecosystem...

  • Customer Support Associate

    7 days ago

    Bengaluru, Karnataka, India Arrow Electronics, Inc. Full time

    **Position**: Customer Support Associate **What You will Be Doing** - Responsible for system-related work which would consist of, Sales order entries, maintenance, shipment release & inventory management. - Be In close collaboration with Field Sales, Inside Sales (IS), Quote Specialist / Marketing, Warehouse and Logistics - Responsible for overall Customer...