Customer Relationship Executive(Hospitality)

5 days ago


Raipur Chhattisgarh, India Legacy keepers Full time

**Key Responsibilities**:

- Greet and welcome guests with warmth, professionalism, and courtesy.
- Assist guests during check-in, stay, and check-out processes to ensure a smooth experience.
- Act as the main point of contact for guest queries, requests, and feedback.
- Address and resolve guest complaints or concerns promptly and effectively.
- Build and maintain strong relationships with guests to encourage repeat visits and loyalty.
- Coordinate with various departments (housekeeping, F&B, front office, etc.) to ensure guest needs are met.
- Upsell hotel services, amenities, and promotional packages where appropriate.
- Collect and analyze guest feedback and share insights for service improvement.
- Maintain updated records..

Pay: ₹15,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement

**Experience**:

- Manufacturing unit : 2 years (required)
- Hospitality sector : 2 years (required)
- Housekeeping: 2 years (required)

Work Location: In person



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