International Voice Process Telecom Process

1 week ago


Pune Maharashtra, India Genesis HR Services Full time

**GREETINGS OF THE DAY**

Congratulations, We are shortlisting your profile for the role of **Senior** **Customer Service Associate || International Voice Process.**

**Required Qualification**:Min 12th Pass required

**Required Experience**:Min 1 year exp into Voice Process

**Job Role**:Senior Customer Service Associate || International Voice Process

**Responsibilities**:

- Provide advance level customer support, service restoration, fulfillment of service request and advice to users ensuring maximum availability, performance and utilization of knowledge and information systems.
- Provide inputs for Problem management by leveraging best effort method for issue resolution through cross functional coordination and support SME in training, reviews and escalation handling
- Supports the Customer Service agents by handling escalated tickets and coach them to improve their user handling skills
- Customer Service handling escalated tickets and coach them to improve their user handling skills.

**CTC**:Upto 4.20 LPA+ Incentives

**Location**: Pune

**Notice**: Immediate Joiner Only

**Work Mode**:Work From Office

**Shifts**:24/7 Shifts

**Working Days**:5 Days Working, 2 Days off

**If Interested ,Contact**:
**HR Jaspreet:6205633155**
**HR Bhumika:9509918012**

**Job Types**: Full-time, Permanent

Pay: ₹350,000.00 - ₹420,000.00 per year

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- International voice process: 1 year (required)

Work Location: In person



  • Pune, Maharashtra, India Genesis HR Services Full time

    Hiring!!!! Senior Customer Support || International Voice Process. Required Experience: Minimum 2 Year in International Voice Process ( Telecom Experience is Must) Job Role: Senior Customer Support Executive **Responsibilities**: - Provide advance level customer support, service restoration, fulfillment of service request and advice to users ensuring...


  • Pune, Maharashtra, India Genesis HR Services Full time

    **GREETINGS OF THE DAY!!!!** Congratulations, We are shortlisting your profile for the role of **Senior** **Customer Service Associate || International Voice Process.** **Required Qualification**:Min 12th Pass required **Required Experience**:Min 1 year exp into Voice Process **Job Role**:Senior Customer Service Associate || International Voice...


  • Pune, Maharashtra, India Genesis HR Services Full time

    **Job Title: Customer Service Associate - International Inbound Voice Process (B2C)** **Key Responsibilities** Handle high volume calls Manage inbound customer calls per day related to telecom services for US-based customers. Provide efficient support: Address and resolve customer inquiries, complaints, and requests professionally and...


  • Pune, Maharashtra, India Growinity Solutions LLP Full time

    Canadian Telecom Voice Job Job Details 1. Working Hours: 6 pm to 10 am (night shift) 2. Rotational Week Off: 2 weeks off on a rotational basis 3. Salary: 1. Less than 18 months exp: ₹5 LPA ( ₹34,350 during training, ₹38,517 after training) 2. Above 18 months exp: ₹5.5 LPA ( ₹37,785 during training, ₹42,368 after training) 4. Experience...


  • Pune, India KVC CONSULTANTS Full time

    **Kindly note this a work from office role with job location in Hinjewadi Pune** **Profile - Sales and Customer Support Executive (Voice)** **Job locatio**n - Pune**Qualification** - Graduates - Good Verbal - communication skills in English - 1 year BPO Experience **Salary - 4,50,000 pa (29,000 in hand per month)** - Working days -5 (Rotational Shifts)To...


  • Pune, Maharashtra, India Telemate Technologies Private Limited Full time

    **Job Title: Customer Care Advisor (International Voice Process - Inbound Only)** **Location**: SP Info-city, Pune **Shift**: UK Shift **Work Mode**: Hybrid (3 days WFO per week) **Cabs**: Chargeable **CTC**: ₹5.5 LPA _(includes 10% annual performance-based bonus)_ **Project Duration**: Ongoing **Experience Required**: Minimum **1 year** in an...


  • Pune, India Glorious Hr Services Full time

    Job Description About the Role: We are hiring Customer Support Executives (International Voice) for a leading MNC for Customer Support process. This is a great opportunity to work in a dynamic, global environment handling customer queries and support for a major US Telecom provider. Eligibility: Experience: Minimum 6 months in International Voice / Semi...

  • US Telecom Process

    1 week ago


    Pune, Maharashtra, India Glorious Hr Services Full time

    Job DescriptionAbout the Role:We are hiring Customer Support Executives (International Voice) for a leading MNC for Customer Support process. This is a great opportunity to work in a dynamic, global environment handling customer queries and support for a major US Telecom provider.Eligibility:Experience: Minimum 6 months in International Voice / Semi Voice...


  • Pune, India KVC CONSULTANTS Full time

    **Kindly note this a work from office role with job location in Yerwada Pune** **Profile - Sales and Customer Support Executive (Voice)** **Job locatio**n - Pune**Qualification** - Graduates - Good Verbal - communication skills in English - 1 year BPO Experience **Salary - 4,50,000 pa (29,000 in hand per month)** - Working days -5 (Rotational Shifts)To...


  • Hinjewadi, Pune, Maharashtra, India Prorsum Technologies Full time

    Excellent Communication in English. - Minimum 6 months of Experience is required in International Voice ( Inbound Calling only ) on Paper. - Experience in Billing and Sales. Preferably into Telecom Industry is added advantage **Job Types**: Full-time, Permanent Pay: Up to ₹490,000.00 per year **Benefits**: - Health insurance - Provident...