
Guest Relation Executive
2 days ago
Job brief
We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied.
In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you’ll serve as a primary point of contact for our customers.
Your goal will be to ensure our guests enjoy themselves and plan to come back to our facilities.
**Responsibilities**:
- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Address customer complaints and escalate to Guest Relations Manager when needed
- Record information in the logbook daily
- Ensure compliance with health and quality standards
**Job Types**: Full-time, Permanent
Pay: ₹12,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
- Morning shift
Work Location: In person
-
Guest Relation Executive
2 weeks ago
Noida, Uttar Pradesh, India Ramagya School Full timeRAMAGYA SPORTS ACADEMY IN SECTOR 50, NOIDA IS LOOKING FOR A GUEST RELATIONS EXECUTIVE. FOLLOWING ARE THE JOB DESCRIPTION: - Greet and welcome guests with a friendly and professional attitude. - Address guest complaints and resolve issues promptly and professionally. - Escalate unresolved issues to the Guest Relations Manager when necessary. - Process guest...
-
Guest Relation Executive
12 hours ago
Noida, Uttar Pradesh, India Srishti Software Applications Pvt. Ltd Full timeJob Title: Guest Relation Executive Location: Sector 18, Noida, Uttar Pradesh 201301 Experience Required: 1+years Shift: Rotational shift **Salary**:25k to 30k CTC **Job Description**: Greeting guests: Greeting guests upon arrival and providing a pleasant experience Handling complaints: Addressing customer complaints in a timely manner to improve...
-
Guest Relation Executive
12 hours ago
Noida, Uttar Pradesh, India Group108 Full timeGroup 108 is a highly esteemed entity that has made significant contributions to the urban landscape. We have a remarkable track record of developing top-notch properties that are not only aesthetically pleasing but also functionally successful. These structures are designed to cater to a range of needs, from office and retail spaces to hospitality...
-
Guest Relation Executive
2 weeks ago
Noida, Uttar Pradesh, India Das Kitchens Pvt Ltd Full time**JJob Title**: Guest Relations Executive (GRE) **Location**: Mustard Madras, Cyber Hub, Gurugram **Job Summary**: We are seeking a dynamic and customer-focused Guest Relations Executive (GRE) to join our team at Mustard Madras, Cyber Hub, Gurugram. As a GRE, you will be the face of the restaurant, ensuring that guests have a memorable and exceptional...
-
Guest Relation Executive(For a Mall)
2 days ago
Noida, Uttar Pradesh, India Srishti Software Applications Pvt. Ltd Full timeA Guest Relations Executive in a mall, like DLF Mall of India, is responsible for ensuring a positive and memorable experience for all mall visitors and customers. This role involves providing excellent customer service, handling inquiries, and addressing any issues or complaints. Here's a more detailed look at the responsibilities and expectations: Key...
-
Guest Relation Executive
4 days ago
Noida, Uttar Pradesh, India Eleque Infra Full time**JOB DESCRIPTION**: **Profile**: Guest Relation Executive **Location**: Noida sec 125 **Experience**: 1- 4 Year **Key Responsibilities**: - Greet and welcome visitors with a positive and professional attitude. - Answer, screen, and direct incoming calls efficiently. - Manage appointment scheduling and meeting room bookings. - Handle incoming and...
-
Guest Relations Executive
1 day ago
madhya pradesh, India Neoteric Properties Full timeJob Title: Guest Relations ExecutiveDepartment: Sales & Client ExperienceReports to: Relationship ManagerPosition SummaryWe are looking for a smart and polite Guest Relations Executive (GRE) to welcome and assist clients at our real estate project site.You will ensure a pleasant experience for every visitor and support the Relationship Manager in client...
-
Guest Relations Executive Female
12 hours ago
Ghaziabad, Uttar Pradesh, India Naukripay Full timeGuest Relation Officer, also known as a Guest Relation Coordinator or Guest Relation Specialist, is a customer service-oriented employee who essentially greets hotel guests. From escorting guests to rooms to assisting in arranging reservations, Guest Relation Officers ensure a pleasant and satisfying stay at a hotel. meeting with clients virtually or during...
-
Guest Relations Executive
6 days ago
Raj Nagar Extension, Ghaziabad, Uttar Pradesh, India Orriva By Lotus Hospitality Full time**Job Title : Guest Relations Executive (GRE) - Female** We are hiring for a **GRE** who will responsible for creating a welcoming atmosphere and ensuring guest satisfaction by providing personalized service, managing inquiries and complaints, coordinating special requests, and acting as a point of contact for guests during their visit to our...
-
Guest Relation Executive
1 week ago
Ghaziabad City, Ghaziabad, Uttar Pradesh, India mansons builders Full time ₹ 1,80,000 - ₹ 3,00,000 per yearOversee guest relations, addressing inquiries, concerns and complaints in a timely and professional manner, aiming to exceed guest expectations.call on the given leads.call clients for party and event booking.feedback callsJob Type: Full-timePay: ₹15, ₹25,000.00 per monthBenefits:Food providedExperience:total work: 1 year (Preferred)Customer service: 1...