
Desk Attendant
6 days ago
Good knowledge in handling guestrequests.
- Good knowledge of Housekeeping operations.
- Responsible for Departmental keys and guest room master cards.
- Responsible for all calls coming to the Desk and to convey the right messageto the right person.
- Maintaining records related to day to day operations of Housekeeping.
- Follow up with concerned departments in case of guest requests/ complaints.
- Updating the Housekeeping data board with information like VIPinhouse, Today's occupancy Percentage, arrivals, departures, to do list, rooms for super cleaning etc.
- Allocate work for each staff according to point system / work load for the day.
- Should have a good telephone etiquette.
- Make the relevant room statuschanges on the software as per the instruction given by floor supervisors.
- Prepare the room discrepancylist for Front office.
- Prepare the VIP amenitieslist.
- Prepare the Min BAR consumption list.
- Post mini barand laundrycharges to the respective guest folios.
- Prepare monthly sales report for Minibar, Laundry, dry cleaning and any other miscellaneous sales.
- Prepare the missing / broken item register.
- Handle the lost and foundprocedures and all enquiry.
- Maintaining the “I need it now” cupboard.
- Changing the room statusfrom Vacantdirty to vacant clean and changing the room status as per requirement.
- Coordinate with Engineering / Maintenance department for room maintenanceissues.
- Coordinate with the Front office department.
- Should have complete information related all the rooms in the hotel.
- Should have information of every staff, And where they are allotted for the work. E.g. Staff allocated for Floor 1, public area, poolside, SPAetc.
- Give proper handover to the next shift and mention all responsibilities in detail to the next shift staff before leaving.
- Assist Housekeeper and Asst. housekeeper for preparing the monthly report and budgets.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹10,000.00 - ₹12,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Food provided
Schedule:
- Day shift
- Evening shift
- Flexible shift
- Morning shift
- Night shift
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus
Ability to commute/relocate:
- Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (required)
**Speak with the employer**
+91 6269949937
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