Customer Support Associate for Leading E-commerce

2 days ago


Noida, India THR Consultants Full time

**About the Company**:
The Client is an Indian multinational technology company, providing information technology (IT) and business process outsourcing (BPO) services. A subsidiary of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai.

As of April 2020, The Client is a US$5.2 billion company with 1,25,236 employees across 90 countries. The company was ranked 5 in India's IT firms and overall 47 in Fortune India 500 list for 2019. On 25 June 2013, The Client has 973 active clients as of April 2020.

**Job Location: Sector-62, Noida**

**Educational Qualification required**:10+2/Any Graduate/Post Graduate with any stream can apply.

**Profiles Available**:Customer Support Associates (**Voice Process**)

**Eperience Required:
**Freshers or E- perience in **Voice Process will be added advantage.**

**What We Are Offering**:

- Fresher
- 1.80 LPA. E
- perienced-2.70 LPA (Minimum 12 months BPO or 24 Months NON BPO).
- Training Stipend-Up to 400 per day, will be eligible post-certification.
- Training Period-15 days.
- 1 Way cab in odd hours.

**Interview Rounds**:

- HR Round
- Versant
- Ops Manager Client Round**Key Highlights**:

- There will be Inbound Process only.
- All Interview rounds will be Face to Face basis.
- There will be One Day Interview Process only.
- A cab facility will be provided by the Company on odd hours. There will be 6 days working. The weekly off day is not fi
- ed.
- Rotational Shift. Immediate joining will be there.**Key Competencies**:

- Typing speed and Accuracy: 25 WPM with 85% accuracy.
- Proficiency in English speaking is required in Voice Process.
- Must be agile and composed.
- Capable of doing work under pressure.
- Willing to work from the office.
- Passion for sales, meeting targets, and chasing high numbers. Proven eperience as a Telesales representative or other sales.**Best of Luck**
- Role:_Customer Success Associate
- Salary:_ 1.75-2.5 Lacs P.A.
- Industry:_BPO / Call Centre
- Department:_Customer Success, Service & Operations
- Role Category:_Customer Success
- Employment Type:_Full Time, Permanent
- Key Skills
- Inbound CallsInbound Voice ProcessDomestic Process
- Inbound ProcessInbound Customer ServiceCustomer Servicerotational shiftsSemi VoiceVoice SupportChat Processcustomer supporttyping speedvoice processDomestic Voice ProcessDomestic VoiceDomestic Calling
- Skills highlighted with ‘‘ are preferred keyskills

Education
- UG:_Graduation Not Required

**Company Profile**:
THR Consultants

A Leading BSFI Client.....
- Company Info
- Contact Company:_THR Consultants
- Reference Id:_Anshika-Tech M-Flipkart-Compined



  • Noida, India Manogyam E-Commerce Pvt. Ltd. Full time

    E-Commerce Executive The E-Commerce Executive grows the e-commerce business by improving the customer experience, executing customer order fulfilment and maintaining the digital platform. - He/She conducts data analysis to generate data-driven market insights and manages relationships with business partners. - He/She works in a fast-paced digital...


  • Noida, India TELSTRA GLOBAL BUSINESS SERVICES Full time

    _**We are looking for E-commerce Associate for our company, we need experienced and highly active and career driven individuals to join us**_ - **Work from office**_ - **Alternate Saturdays are off**_ **Responsibilities**: - E-commerce marketing strategies on various websites - Marketing or running campaigns to drive sales - Online product listing in...

  • E-Commerce Head

    3 hours ago


    Noida, Uttar Pradesh, India Seven Consultancy Full time

    JOB DETAILS 1 Deliver the on brand promise of head to toe beauty & wellness, serving the customer segments with highly curated & intelligently procured products serving their needs, deeply leveraging machine learning, data analytics & AI as well as well-established demand/supply networks.2 Lead & Define product assortments/collections for the brand by...


  • Noida, India Tech Mahindra Full time

    **/ Greetings from Tech Mahindra** Hiring for a Premium E Commerce Voice Process, 5 Days working. Looking for immediate joiners only No target/no sales **Role**:Customer Care Associates **Should have excellent communication in English** **HR Tech Mahindra - 7310454412 / 7903949583 / 9896022757** **Work Location**: Noida Sector 62 A8 **Eligibility**:...


  • Noida, Uttar Pradesh, India beBeeStrategy Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    E-Commerce Director Role OverviewThe Job SummaryThis role involves overseeing e-commerce operations, ensuring seamless integration of digital channels to deliver the brand promise across customer segments. Our ideal candidate will utilize machine learning and data analytics to curate and procure products efficiently, leveraging demand/supply networks...


  • Noida, India Matruchaya Global Enterprises Full time

    **Key Responsibilities**: - **E-commerce Strategy**: Develop and implement effective e-commerce strategies to drive online sales, enhance user experience, and increase customer retention. - **Website Management**: Oversee the day-to-day operations of our e-commerce platform, ensuring it is user-friendly, up-to-date, and optimized for performance. -...


  • Noida, Uttar Pradesh, India ASV Consulting Services Private Limited Full time

    Salary - 30-35K/monthly 6 days working You will play a pivotal role in optimising our online business operations. As an e-commerce Specialist, you’ll maintain all our sales touchpoints — website, online marketplaces like Amazon, Flipkart, Myntra ,Quick commerce and aggregators — and oversee online sales, manage stock inventories, and optimise the...


  • Greater Noida, India Promo Solutions Full time

    Create, upload, and manage product listings across e-commerce platforms (Amazon, Flipkart, Shopify, etc.). - Write/edit product descriptions, update images, and ensure accurate pricing. - Monitor product visibility, SEO, and categorization for better discoverability. - Track stock levels and coordinate with the warehouse team to avoid...

  • E-commerce Specialist

    2 hours ago


    Noida, Uttar Pradesh, India Tenx Business Consulting Full time

    Job Title: E-commerce Specialist (Amazon, Wix & Shopify)Location: greater noida Employment Type: Full-time About Clean Co.Clean Co.is a forward-thinking company dedicated to providing high-quality, eco-friendly cleaning products that promote a healthier lifestyle and a cleaner planet.We aim to grow our impact and e-commerce presence by reaching more...


  • Noida, Uttar Pradesh, India Aimler Solutions Private Limited Full time

    **Job Summary**: As a Ecommerce Coordinator, you will play a vital role in supporting our e-commerce operations. This entry-level position is designed to provide you with hands-on experience and training in various aspects of e-commerce, including product listings, digital marketing, customer support, and order processing. You will work closely with...