E-commerce Coordinator
2 days ago
**Job Summary**:
As a Ecommerce Coordinator, you will play a vital role in supporting our e-commerce operations. This entry-level position is designed to provide you with hands-on experience and training in various aspects of e-commerce, including product listings, digital marketing, customer support, and order processing. You will work closely with experienced professionals in the field and gain valuable insights into the e-commerce industry.
**Key Responsibilities**:
**1. Product Listing and Management**:
- Assist in creating and optimizing product listings on our e-commerce platform.
- Ensure accurate and up-to-date product information, including images, descriptions, and pricing.
**2. Digital Marketing Support**:
- Monitor and report on the performance of digital marketing initiatives.
**3. Customer Support**:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Assist in maintaining high levels of customer satisfaction through effective communication.
**4. Order Processing**:
- Support order fulfilment processes, including order verification, packaging, and shipping coordination.
- Maintain accurate records of orders and inventory levels.
**5. Data Analysis**:
- Assist in analysing e-commerce data and generating reports to identify trends and opportunities for improvement.
- Participate in brainstorming sessions to develop strategies for business growth.
**6. Cross-Functional Collaboration**:
- Work closely with various departments, including sales, marketing, and logistics, to ensure seamless e-commerce operations.
- Collaborate with colleagues to implement best practices and share insights.
**7. Training and Development**:
- Participate in training sessions and workshops to enhance your e-commerce knowledge and skills.
- Stay updated on industry trends and best practices.
**Qualifications**:
- Bachelor's degree in business, marketing, or a related field (or currently pursuing one).
- Strong written and verbal communication skills.
- Basic understanding of e-commerce platforms and digital marketing concepts is a plus.
- Excellent organizational and time management skills.
- Detail-oriented with a commitment to accuracy.
- Ability to work effectively both independently and as part of a team.
- Eagerness to learn and adapt in a fast-paced environment.
- Basic knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).
**Benefits**:
- Competitive salary and potential for growth within the company.
- Training and mentorship from experienced e-commerce professionals.
- Exposure to a dynamic and evolving industry.
**Department**: Ecommerce
**Location**: Noida
**Job Type**: Full-Time
**Shift**: Night Shift Only
**Industry Type**: Supply Chain & Logistics
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹40,000.00 per month
Schedule:
- Fixed shift
- Monday to Friday
- Night shift
- US shift
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 2 years (preferred)
**Location**:
- Noida, Uttar Pradesh (preferred)
Work Location: In person
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