Customer Acquisition and Retention

**Job Summary**: **Key Responsibilities**: - Engage with existing customers to understand their needs and concerns. - Provide timely and effective solutions to ensure high customer satisfaction. - Identify reasons for cancellations or dissatisfaction and implement corrective measures. - Promote product features and offers to encourage renewals or continued...

Retention of existing customers with regular follow ups Renewals of existing policies with maximum conversion Coordination with sales team for respective customer base for retention targets Maintaining sound relationships with the customers and provide regular product and process knowledge to them for maximum retention Playing the role of a problem...

**About Us**: We are a performance-driven IT and digital marketing company focused on helping businesses grow through effective online solutions. Our services are built for long-term value, and client retention is a key part of our success strategy. **Job Overview**: We are seeking a dedicated **Customer Retention Caller** to engage with existing IT service...

Executive - Customer Success (Renewal and Retention) Client Relations and Retention - Renewal Agent Job Description: Renewal Agent Position Overview: We are seeking a customer-focused and results-driven Renewal Agent to join our team in the SaaS (Software-as-a-Service) industry. As a Renewal Agent, your primary responsibility will be to engage with...

Executive - Customer Success (Renewal and Retention) Client Relations and Retention - Renewal Agent Job Description: Renewal Agent Position Overview: We are seeking a customer-focused and results-driven Renewal Agent to join our team in the SaaS (Software-as-a-Service) industry. As a Renewal Agent, your primary responsibility will be to engage with...

Client Relations and Retention - Renewal Agent Job Description: Renewal Agent Position Overview: We are seeking a customer-focused and results-driven Renewal Agent to join our team in the SaaS (Software-as-a-Service) industry. As a Renewal Agent, your primary responsibility will be to engage with customers **over phone calls**, manage their contract...

Job description **Profile : HR Talent Acquisition and Recruitment** Employee Engagement and Retention Induction Performance Management Compliance and Policy Implementation Compensation and Benefits Management Resource Management Budget and Cost Management Operational Reporting **Male - should be graduate** **3-4 yrs of experience** **age criteria...

Description: Job Description Customer Retention Associate:What you will do:1.Be part of a 24x7 SMB Retention Team2.Triage issues coming from various channels such as phone, chat, email or web portal (Blended process)3.Prioritize customer urgency and issues4.Search and reuse information from internal information repositories5.Log all incidents, requests and...

**Job Title: Admission Counselor (Retention Officer)** **Location: Noida** **Company: SkillCircle** **About SkillCircle**: SkillCircle is a leading ed-tech platform offering specialized courses in Data Science, Digital Marketing, and UI/UX Design. We empower learners to gain industry-relevant skills and build impactful careers. **Role Overview**: We are...

The Retention Executive is responsible for developing and maintaining customer relationships to ensure customer loyalty and retention. This role will be responsible for analyzing customer data, identifying trends, and acting on opportunities to improve customer engagement and satisfaction. The Retention Executive will play an integral role in ensuring...