Front Office Executive

JLL supports the Whole You, personally and professionally.

Front Office Executive
Work Dynamics

**What this job involves**:
Serving on the front lines of customer service
Are you a people person who can make daily interactions such a breeze?

In this role, you’ll be in charge of one of the busiest places in the office—the front desk. Constantly on the go, you’ll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression.

Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour.
You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception.

**Primary focus**: Manage Employees, Visitors and Guests to Support the following office operations:
Office Space tool Meeting room booking Visitor management system ( all Onshore Visitors) Courier Services
Front office Management
Be the first point of contact for any visitors visiting GSD
Coordinate couriers / packages and food deliveries as needed
Preferabl from a Hotel back ground
Meeting Room Booking
Overall set up of meeting rooms
Coordinating with the IT team on functionality of AV
Coordinating for booking of meeting rooms for visitors
Oversee for any special setup required
Coordinate staff facility and amenities needs
Setup security access badges
Track and manage activate guest security badges - deactivate as needed
Coordinate ordering and distribution of business cards
CW Daily attendance tracker
Coordination with HR and CW administrators
Coordinate for office supplies e.g. stationery etc.

Meeting and events
Support in booking of large meetings rooms basis on the usage.
Coordinate with different stake holders on different requirements related to set up, special menus and day events
Manage Day to Day meeting room set in all types of rooms on L 15, L 17 and L 9.
Ensure on ground logistics for all the visitors including office transfers
Point of contact for all the admin staff/Host for any special requirement related to meetings.

Ground Logistics
Coordinate with the EA to ensure their airport & office transfers are booked
Be the first point of escalation for all services related issues on ground transportation for visitors.

A highly skilled professional
You should be a graduate in any discipline and have one to five years’ experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If you’re familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job.

A client service champ
A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staff—regardless of their level—and their demands? An outstanding multitasking talent also provides a perfect complement to your skill set.

**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re h