Customer Service Representative

5 days ago


Lucknow Uttar Pradesh, India Career Crox Full time

**Job Title: Customer Care Executive**

**Location: Jopling Road, Hazratganj, Lucknow-226001**
**Experience Level: Fresher (12th pass)**
**Salary: Up to 20K Max**

Key Responsibilities:

- Engage with customers to thoroughly understand their needs and requirements.
- Build and maintain positive relationships with customers to enhance overall satisfaction.
- Provide exceptional service and ensure the timely resolution of customer queries or concerns.
- Assist in promoting products and services to clients.

Qualifications:

- Minimum qualification**:12th Pass**.
- Freshers are welcome to apply.
- No prior experience required; training will be provided.

Skills & Competencies:

- **Communication**: Good verbal and written communication skills.
- **Work Environment**: Ability to work effectively in a fast-paced environment.
- **Problem Solving**: Basic analytical skills to resolve customer queries.

Compensation:

- **Salary**: Up to **20K** per month.
- **Other Benefits**: Performance-based incentives and career development opportunities.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

Application Question(s):

- How much do you rate your English Communication Skill out of 10 ?
- Are you Fresher or Experienced ?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Location**:

- Lucknow, Uttar Pradesh (preferred)

Work Location: In person



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