Front Office Executive

2 weeks ago


Hyderabad Telangana, India Siris Healthcare Services Full time

**Job Summary**:
**Job Title**: Front Office Executive (Female)

**Location**: Beeramguda, Hyderabad

**Experience Required**: 2-3 Years

**Key Responsibilities**:

- Greet and assist patients, visitors, and vendors with a welcoming attitude.
- Handle patient registrations, appointment scheduling, and follow-ups.
- Coordinate with doctors, lab technicians, and other staff for smooth workflow.
- Manage incoming phone calls, inquiries, and route them appropriately.
- Maintain patient records, billing information, and data entry into the system.
- Ensure the front desk area is tidy and equipped with necessary materials.
- Handle customer queries, feedback, and escalate issues as required.
- Monitor daily appointments and ensure mínimal wait times for patients.
- Assist in coordinating diagnostics reports distribution.

**Required Skills & Qualifications**:

- Graduate in any discipline.
- 2-3 years of front office/customer service experience.
- Prior experience in a healthcare setup (clinic/hospital/diagnostic center) is highly preferred.
- Excellent communication skills in English, Telugu, and Hindi.
- Pleasant personality with a professional appearance.
- Ability to multitask and handle pressure during peak hours.

Schedule:

- Day shift

Work Location: In person



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