Customer Service Assistant

**Position Overview**: **Key Responsibilities**: - Handle inbound and outbound customer calls in a professional and courteous manner. - Provide accurate information regarding products/services and resolve customer inquiries effectively. - Assist customers with placing orders, processing returns, and resolving complaints or issues. - Maintain thorough...

This is a full-time on-site role for a Customer Service Assistant located in Mohali district. We are looking for Associate Customer Support complaints and inquiries. keeping customer satisfaction at the core of every decision and behavior. **Job Types**: Full-time, Permanent **Benefits**: - Health insurance - Leave encashment - Life insurance - Paid...

**Responsibilities**: - **Customer Service**: - Greet customers with a polite and friendly attitude. - Assist customers in selecting sweets and answer any queries about the products. - **Handling Sweets**: - Display and arrange sweets in an attractive manner at the counter. - Pack sweets as per customer orders with precision and care. - **Cash...

**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardisation of service delivery. - Selecting and hiring new staff. -...

A service coordinator recruits and trains customer service employees, manages the employee schedule, oversees daily employee interactions with customers, handles any complaints or questions, and reports to the store or company manager as necessary. Essential Duties and Responsibilities of a Service Coordinator Recruits and trains customer service or human...

Maintaining accurate records of customer interactions and lead data. - Delivering clear and engaging dialogues, demonstrating **strong English communication skills.**: - Providing excellent customer service and fostering positive customer relationships. - Possessing a proactive sales mindset, aiming to convert inquiries into registrations. **Job Types**:...

**Responsibilities**: - Provide real-time assistance to customers through our chat platform. - Resolve customer inquiries, issues, and concerns promptly and professionally. - Utilize product knowledge to guide customers in making informed decisions. - Collaborate with other teams to address and escalate complex issues. - Maintain accurate and detailed...

Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social media and reach out to provide...

**Location**:Mohali Work from Office) **Job Type**: Full-Time **Experience**: Minimum 1 Year (Freshers with excellent communication skills can also apply) **Shift**: Rotational (UK) **Salary**: Up to ₹3.6 lpa CTC **Joining**: Immediate joiners preferred **Role Overview**: We are seeking a **Customer Support Executive** who can deliver a seamless...

We are seeking a Customer Care Executive to join our sales team. As a Customer Care Executive, you will be responsible for providing exceptional customer service to our clients, addressing inquiries, and promoting sales of our products/services. If you have excellent communication skills, a passion for customer satisfaction, and a desire to drive sales, we...