Customer Service Assistant

3 days ago


Amritsar Punjab, India mrways Full time

**Job Title: Customer Service Assistant**

**Key Responsibilities**:
2. Resolve customer complaints and issues in a fair and efficient manner.

3. Provide accurate and helpful information about products or services.

4. Process customer orders, returns, and exchanges.

5. Maintain accurate records of customer interactions.

6. Collaborate with internal teams to resolve customer issues.

7. Meet or exceed customer satisfaction targets.

**Requirements**:
1. Excellent communication and interpersonal skills.

2. Strong problem-solving and conflict resolution skills.

3. Ability to work in a fast-paced environment.

4. Basic knowledge of customer service principles.

5. Familiarity with customer service software.

**Job Type**: Part-time

Pay: ₹12,521.06 - ₹28,792.79 per month

Expected hours: No more than 28 per week

**Benefits**:

- Flexible schedule
- Work from home

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



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