Customer Service Associate

4 days ago

Amritsar Punjab, India Five Crest Private Limited Full time

**Job description**

**Job description**

We are looking to employ a dedicated and customer-oriented senior sales representative to drive sales. The senior sales representative's responsibilities include analyzing industry trends to identify ways to improve company service, ensuring that customers are satisfied with the company financial services, as well as submitting account plans and sales reports to higher management. You should also be able to resolve customer questions on the loan approval.

To be successful as a senior sales executive, you should be persuasive and able to build rapport with customers. Ultimately, an outstanding senior sales executive should be adept at negotiating terms of sale with customers, and demonstrate exceptional communication, leadership, and customer service skills.

**Customer Care Executive Responsibilities**:

- Cultivating solid relationships with major customers to ensure a continuous flow of sales revenue.
- Ensuring that all sales administration and customer service activities run smoothly.
- Maintaining accurate records of the total number of sales made, potential and existing customers, as well as sales employee performance evaluations.
- Assisting newly-recruited or less experienced Sales Representatives in answering
- Analyzing sales metrics to determine whether current sales strategies are effective.
- Conducting in-depth research on competitors' products, pricing, and market success to gain insight into customer preferences and interests.

**Customer Care Executive Requirements**:

- Bachelor's degree in business management or administration, marketing, communications, or related field is preferred.
- Proven Customer Care experience.
- Strong negotiation and consultative sales skills.
- Excellent analytical and problem-solving skills.
- Outstanding organizational and leadership skills.
- Effective communication skills.
- Exceptional customer service skills.

**Salary**: From ₹20,000.00 per month

Schedule:

- Monday to Friday
- Night shift
- US shift
- Weekend availability

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Fixed shift
- Monday to Friday
- Night shift
- US shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Amritsar, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)
- Hindi (preferred)
- Punjabi (required)

Shift availability:

- Night Shift (required)

Expected Start Date: 01/01/2025

  • Customer Service Associate-bengali

    1 week ago

    Ludhiana, Punjab, India Varuni Associate Full time

    Position: Customer Service Associate (Bengali Language) Location: Sahnewal, Ludhiana - Punjab 141120 **Salary**: ₹1.80 LPA (In-hand) Qualification: Diploma / Degree / Certification in Computers Skills Required: - Good communication and convincing skills in Bengali Experience: Fresher’s can apply Job Responsibilities: - Contact potential or...

  • Associate Customer Service

    2 weeks ago

    Amritsar, Punjab, India SimbaQuartz Full time

    The primary task of a Associate is to handle calls from customers or clients and provide them with a solution to their queries. - He/She must show the willingness to learn new things every time and then. - Giving a resolution to the customers or clients should be the whole and sole responsibility. - Should carry out various other professional services like...

  • Guest Service Associate

    1 week ago

    Amritsar, Punjab, India Best Western AH1 Amritsar Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Guest Service Associate located in Amritsar. The Guest Service Associate will be responsible for addressing guest inquiries and requests, managing reservations, and providing exceptional customer service. Additional duties include overseeing guest...

  • Customer Service Associate

    1 week ago

    Ludhiana, Punjab, India SaffronBizz Solutions LLP Full time

    We have an excellent opportunity for the profile of **Customer Service Associate** **Experience**:fresher can apply **Location**: Ludhiana **Job Description -** Contact potential or existing customers to inform them about a product or service using scripts. Answer questions about products or the company Ask questions to understand customer requirements...

  • Customer Service Associate

    1 week ago

    Ludhiana, Punjab, , India Sisco Jobs Full time ₹ 15,000 - ₹ 30,000 per year

    Job Title: Customer Service Associate Location: Ludhiana (punjab) Experience: 0 to 1 Years Gender: Male & Female Salary: 1.80 LPA Job Summary: We are looking for a proactive and customer -oriented Customer Service Associate to join our client's team. The ideal candidate will be responsible for handling customer interactions, resolving inquiries, and...

  • Customer Service Associate

    1 week ago

    Ludhiana, Punjab, , India Sisco Jobs Full time ₹ 12,000 - ₹ 21,600 per year

    Job Title: Customer Service Associate Location: Ludhiana (Punjab) Experience: 0 to 1 Year Gender: Female Salary: 1.80 LPA Job Summary: We are seeking a proactive and customer -focused Customer Service Associate to join our growing team. The ideal candidate should possess excellent communication skills in Bengali, a positive attitude, and the ability to...

  • Customer Service Associate

    1 week ago

    Mohali, Punjab, India Whispering Homes Pvt Ltd Full time

    **Job Title: Customer Service Associate** **Location**: Mohali, Punjab **Job Type**: Full Time **Job Summary**: **Key Responsibilities**: - Proactively reach out to customers browsing the website to offer assistance in placing orders. - Respond to inquiries from customers who contact us via WhatsApp from the website. - Understand customer needs and...

  • Customer Service Associate

    1 week ago

    Ludhiana, Punjab, India The Arc Consulting Services LLC Full time

    **Customer Service Associate - (Only Males)** **Experience -** Fresher can apply **Salary -** 15k + Overtime **Openings **- 5 - 6 Nos. **Responsibilities -** - Contact potential or existing customers to inform them about a product or service using scripts. - Answer questions about products or the company - Ask questions to understand customer...

  • Customer Support Associate

    4 days ago

    Amritsar, Punjab, India VCollaborate consulting Full time

    Hiring for **Customer Support Associate Voice Process**for our esteemed client. Any Graduate/Under Graduate with excellent communication skills in **English** **Interview: Walk-in drive** **Freshers and experience can apply** **Salary: Range of 10000 to 20000 CTC** **Job Location: Amritsar** Only Day Shift Rotational shift 6 days working with 1...

  • Customer Service Associate

    2 weeks ago

    Ludhiana, Punjab, India Arrow Jobs Placement Full time

    **Position**: Customer Service Associate (**Male & Female**) **Experience**: Fresher’s can apply **Company**: Healthcare Industries Pvt. Ltd. **Salary**: ₹1.80 LPA (in-hand) **Qualification Required**: - Diploma / Degree / Certification in Computers **Key Requirements**: - Good communication and convincing skills in English - Basic knowledge of...