Customer Service Associate

18 hours ago


Ludhiana Punjab, India Arrow Jobs Placement Full time

**Position**: Customer Service Associate (**Male & Female**)
**Experience**: Fresher’s can apply

**Company**: Healthcare Industries Pvt. Ltd.
**Salary**: ₹1.80 LPA (in-hand)

**Qualification Required**:

- Diploma / Degree / Certification in Computers

**Key Requirements**:

- Good communication and convincing skills in English
- Basic knowledge of E-mail and MS-Excel

**Responsibilities**:

- Contact potential or existing customers to inform them about products or services using scripts
- Answer customer questions regarding products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when required
- Enter and update customer information in the database
- Take and process orders accurately
- Handle customer grievances to maintain the company’s reputation
- Keep records of calls, sales, and other useful information
- Conduct research to support ongoing lead generation efforts.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹180,000.00 per year

**Benefits**:

- Health insurance
- Paid sick time

Schedule:

- Day shift

**Language**:

- English (required)

License/Certification:

- Diploma/Degree Computer (required)

**Location**:

- Ludhiana, Punjab (required)

Work Location: In person

**Speak with the employer**
+91 7404091623



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