Customer Service Associate

3 days ago

Ludhiana Punjab, India SaffronBizz Solutions LLP Full time

We have an excellent opportunity for the profile of **Customer Service Associate**

**Experience**:fresher can apply

**Location**: Ludhiana

**Job Description -**

Contact potential or existing customers to inform them about a product or service using scripts.

Answer questions about products or the company

Ask questions to understand customer requirements and close sales

Direct prospects to the field sales team when needed

Enter and update customer information in the database

Take and process orders in an accurate manner

Handle grievances to preserve the company’s reputation

Keep records of calls and sales and note useful information

**SKILLS REQUIRED**:

- Customer Service: Ability to provide excellent customer service, address inquiries, and resolve issues promptly and professionally.
- Problem-Solving Skills: Capacity to identify issues, analyze problems, and propose effective solutions. Quick and practical problem-solving skills.
- Multitasking: Ability to handle multiple tasks concurrently without compromising quality or efficiency.

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**

+91 9356477398

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