Customer Service Associate
5 days ago
We have an excellent opportunity for the profile of **Customer Service Associate**
**Experience**:fresher can apply
**Location**: Ludhiana
**Job Description -**
Contact potential or existing customers to inform them about a product or service using scripts.
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Keep records of calls and sales and note useful information
**SKILLS REQUIRED**:
- Customer Service: Ability to provide excellent customer service, address inquiries, and resolve issues promptly and professionally.
- Problem-Solving Skills: Capacity to identify issues, analyze problems, and propose effective solutions. Quick and practical problem-solving skills.
- Multitasking: Ability to handle multiple tasks concurrently without compromising quality or efficiency.
**Salary**: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91 9356477398
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