Csa (Customer Service Associate)

3 days ago


Ludhiana Punjab, India ARME Consulting Full time

**Urgent openings for a Top Brand in Ludhiana.**

**Limited Vacancies available.**

**Position**: CSA-Customer Service Associate (Only males)

**Salary**: 15k+Overtime

**Location**: Sahnewal, Ludhiana, Punjab

**Requirements**:

- Must have Good Communication and Convincing skills in English
- Knowledge of MS Excel and E mail
- Must be able to read, write and speak in English
- Graduate Freshers can also apply

**Responsibilities**
:

- Contact potential or existing customers to inform them about the product or service using scripts
- Answer questions about products or the Company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the Company’s reputation
- Keep records of calls and sales and note useful information

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Language**:

- English (required)

Ability to Commute:

- Ludhiana, Punjab (preferred)

Work Location: In person



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