Customer Service Associate

5 days ago

Ludhiana District Punjab, India InfluxService Full time

**Job Title**: Customer Service Associate

**Experience**: Fresher-2yr

**Job Summary**:
**Key Responsibilities**:

- Resolve product or service issues by clarifying customer complaints, determining the cause, and offering appropriate solutions.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Maintain customer records by updating account information.
- Follow communication procedures, guidelines, and policies.
- Escalate unresolved customer issues to appropriate internal teams.
- Identify and assess customers’ needs to achieve satisfaction.
- Recommend potential products or services to management by collecting customer information and analyzing customer needs.

**Requirements**:

- High school diploma or equivalent; Bachelor’s degree preferred.
- Previous customer service or client-facing experience is a plus.
- Strong communication, interpersonal, and active listening skills.
- Ability to multitask, prioritize, and manage time effectively.
- Familiarity with CRM systems and practices.
- Proficient in MS Office; knowledge of help desk software is a plus.
- A calm and positive attitude, even under pressure.

**Preferred Qualities**:

- Empathy and patience with customers.
- Problem-solving mindset.
- Team player with a positive attitude.
- Willingness to learn and grow within the company.

**Job Types**: Full-time, Permanent, Fresher

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

  • Customer Service Associate

    5 days ago

    Ludhiana, Punjab, India Parmar Consultancy Services Full time

    **Job Title - Customer Service Associate - Males Preferred** **Responsibilities -** **Contact potential or existing customers to inform them about a product or service using scripts.** **Answer questions about products or the company** **Ask questions to understand customer requirements and close sales** **Direct prospects to the field sales team when...

  • Csa (Customer Service Associate)

    5 days ago

    Ludhiana, Punjab, India Void2one Solutions Full time

    **Void2one Solutions HIRING!** **Customer Service Associate (For Males) in a Pharmaceutical Company** **Job details**: - Position**:Customer Service Associate (CSA)**: - Education: Diploma or Graduation Mandatory - Job location: Dehlon Road, Tibba Village, Sahnewal Ludhiana, Punjab - Salary: 14-15K + Overtime - Overtime paid: Rs. 1000 per day - Full...

  • Customer Service Associate

    16 hours ago

    Sahanewal, Ludhiana, Punjab, India ARME Consulting Full time

    **Position: Customer Service Associate** **Location: Sahnewal, Ludhiana Punjab** **Job Type: Work from office** **Salary: 15K + Overtime** **Required skills**: - Good Communication skills - Good knowledge of computer basic - **Good communication & convincing skills**: - **Knowledge of Computer** **Responsibilities**: - Contact potential or existing...

  • Csa (Customer Service Associate)

    4 days ago

    Ludhiana, Punjab, India Void2one Solutions Full time

    **Void2one Solutions HIRING!! Customer Service Associate (CSA) - Only for Males** **JOB DESCRIPTION**: - Designation**:Customer Service Associate (CSA)**: - Education: Graduation or post graduation in any stream - **Freshers and experienced people in BPO are preferred**: - Job location: Ludhiana, Punjab - Package: 15-25k p.m. - Full time, Work from...

  • Customer Service Associate

    16 hours ago

    Ludhiana, India Aviyana PVT LTD Full time

    Position - Customer Service Associate Location - Ludhiana, Tibba Village, delhon road Expereince - 6 month to 2 yrs **Salary**: ₹150,000.00 - ₹180,000.00 per year Schedule: - Day shift Ability to commute/relocate: - Ludhiana, Punjab: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's...

  • Customer Service Representative

    3 days ago

    Ludhiana, Punjab, India Grow up service Full time

    Salary 25-30k Location Near keys hotel, ludhiana Timing 9:30 to 6:30 *non chargeable profile* Must have experience customer relationship, Service sector sales, clients handling and sales Exp 3-5 years *Grow up service* 7986153472 Pay: ₹20,000.00 - ₹35,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Ability...

  • Customer Service Associate

    16 hours ago

    Ludhiana, India Colin Pritams Consultancy and Multi Services Full time

    Position: Customer Service Associate - (Only Males) Experience - Fresher can apply Salary - 15k + Overtime Responsibilities - Contact potential or existing customers to inform them about a product or service using scripts. - Answer questions about products or the company - Ask questions to understand customer requirements and close sales - Direct...

  • Customer Service Associate

    4 days ago

    Ludhiana, India Wowfas.com Full time

    **Position: Customer Service Associate - **(Male/Married Female)** **Experience -** Fresher or above **Salary -** 15k - 20k + Overtime **Age**: Must be between 23 - 32 years Job location - Keva Kaipo Industries Pvt Ltd 18-19 Dehlon Road, Tibba Village, Sahnewal Ludhiana -Punjab 141120 (Local Preff.) **Responsibilities -** 1. Contact potential or...

  • Customer Representative Executive

    2 days ago

    Ludhiana, Punjab, India Varuni Associate Full time

    Customer Representative Executive Salary -10-13k Timming -9-6pm Experience - Freshers can apply Must have MS Office knowledge Location Sahnewal For immediate response contact at 9888226055 Key Responsibilities: Handle customer inquiries and provide support Maintain good relationships with clients Coordinate with internal departments for smooth...

  • Customer Service Associate

    3 days ago

    Ludhiana, India Ruhi Consultant Full time

    We are Required Customer Service Associate-06 Experience - Fresher can apply Salary - 15k - 20k + Overtime Job location - #18-19 Dehlon Road, Tibba Village, Sahnewal Ludhiana -Punjab 141120 (Local Preff.) Bengali & knowledge of E-mail & MS-Excel. Responsibilities - Contact potential or existing customers to inform them about a product or service using...