Guest Service Associate

21 hours ago

Amritsar, Punjab, India Best Western AH1 Amritsar Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Company Description

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Role Description

This is a full-time on-site role for a Guest Service Associate located in Amritsar. The Guest Service Associate will be responsible for addressing guest inquiries and requests, managing reservations, and providing exceptional customer service. Additional duties include overseeing guest check-ins and check-outs, handling payments, and maintaining guest records. The role requires close coordination with other team members to ensure a seamless guest experience.

Qualifications

  • Guest Services and Guest Service skills
  • Customer Service and Reservations management skills
  • Excellent Communication skills
  • Strong interpersonal skills and a friendly demeanor
  • Ability to work in a fast-paced environment
  • Experience in the hospitality industry is a plus
  • High school diploma or equivalent; additional education in hospitality management is advantageous

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