Customer Service Agent

7 hours ago

Mohali Punjab, India Integgral Corporate Service Full time

Location: Mohali, India Shift: UK Shift (Mon
- Sat)

Key Responsibilities:

- Confidently communicate with customers and proactively follow up on their inquiries to ensure a seamless customer service experience.
- Provide customers with accurate and timely information to resolve their issues or inquiries effectively.
- Accurately receive and process incoming customer orders while ensuring efficient order management and tracking.
- Regularly update customers on the status of their orders and ensure all data entry of customer records is accurate and up to date.
- Organize and manage product returns, ensuring all necessary paperwork is completed.
- Resolve customer issues by collaborating with internal teams such as Customer Services, Operations, Procurement, and IT.
- Work closely with Account Executives to manage customer orders and ensure smooth executionof campaigns.
- Maintain clear and effective written and verbal communication with customers and internal teams.
- Ensure all tasks and actions are tracked and completed in a timely manner through follow-up with relevant parties.
- Manage workflow effectively by meeting deadlines and ensuring accuracy in all tasks. - Complete any additional tasks or duties as requested by management.

Requirements Role Requirements:

- Excellent verbal and written communication skills.
- Ability to work efficiently under pressure and manage multiple tasks simultaneously.
- Strong organizational and analytical skills.
- Ability to collaborate with internal teams to deliver the best customer experience.
- Previous experience in a customer service or support role is a plus.

Why Join Us?
- Opportunity to work in a dynamic and growing company. - Professional development through regular training.
- Competitive salary with opportunities for growth.
- Collaborative work environment with cross-functional teams.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Evening shift
- Fixed shift
- UK shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Application Question(s):

- Immediate Joiners preferred

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)
- International voice process: 1 year (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 9915154203

  • Customer Services Agent

    1 week ago

    Mohali, Punjab, India Maa Ganga Travels Full time

    Full job description Full job description Work Location: Mohali (Punjab) Shifts: Rotational night shifts Job Responsibilities: Providing exceptional customer support experience to the customers over the phone. Previous experience in a customer support role is a plus Customer Care Representative must have excellent communication skills along with active...

  • Customer Service Agent

    1 week ago

    Mohali, Punjab, India Tie Support Services Full time

    Night Shift timings: 6.30PM to 2.30AM **Salary**: 20k to 30k fixed One must have impeccable command over english language. Interested may share their resume on whatsapp 9878897988 Thanks Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: - Night shift **Experience**: - total work: 1 year (required) **Language**: - English (required) Work...

  • Customer Service Agent

    2 days ago

    Mohali, Punjab, India Kumars House Enterprises Full time

    **Job Details**: - Freshers are eligible. - Rotational Shifts. - 6 days a week working. - Cab services are available. **Responsibilities**: - Attending and addressing customer enquiries via chat. - Maintaining high customer satisfaction on enquiries. - Ensure highest level of customer satisfaction on support enquiries chats. - Provide knowledgeable...

  • Reservation & Ticketing Agent

    6 days ago

    Mohali, Punjab, India Career Concepts, Mohali Full time

    We're looking for detail-oriented reservation agents (Amadeus Operator) to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with mínimal...

  • Customer Service Representative

    2 weeks ago

    Mohali, Punjab, India GIGL Summaries Full time

    **Job Title**: Customer Service Agent **Location**: Remote **Type**: Full-time **Key Responsibilities**: - Manage customer accounts, track and resolve issues to ensure customer satisfaction. - Provide prompt, accurate, and courteous responses to customer queries to maintain a high level of satisfaction and contribute to improving our NPS. - Collaborate...

  • Customer Service Agent

    2 weeks ago

    Mohali district, Punjab, India BSCJ Enterprises Full time

    Customer Care Assistant Freshers And Experienced Both Can Apply Any Graduation\12 With 6 Months Experience In Any BPO 5 Days Working Night Shifts Only (Rotational) Pick And Drop With Deduction Bonus And Incentives Extra After 3 Months Training Period Of 2 Weeks Only (Paid) Excellent Communication Skills In English Job Location: Mohali For Any...

  • Ai Agentic

    2 weeks ago

    Mohali, Punjab, India RChilli Full time

    Location Mohali PB Job Type Full-Time Exp 1- 2 years of experience in advanced AI development Shift Timings 12-10pm IST About RChilli RChilli is a leader in AI-driven HR technology powering next-generation recruitment solutions globally We thrive on innovation agility and a mission to revolutionize the way HR teams work with intelligent automation As we...

  • Ai Agentic

    6 days ago

    Mohali, Punjab, India RChilli Inc. Full time

    **Location**: Mohali, PB **Job Type**: Full-Time **Exp: 1-** 2 years of experience in advanced AI development.** **Shift Timings: 12-10pm IST** **About RChilli** RChilli is a leader in AI-driven HR technology, powering next-generation recruitment solutions globally. We thrive on innovation, agility, and a mission to revolutionize the way HR teams work...

  • Travel Agent

    1 week ago

    Mohali, Punjab, India FORBCORP Full time

    **Job Description - Travel Agent** **Position: Travel Agent** **Company: FORBCORP Pvt. Ltd.** **Location: Mohali, Punjab** **Working Days: 6 Days a Week (On-site)** **Salary: ₹15,000 - ₹25,000 per month (Depending on experience)** **About the Role**: **Key Responsibilities**: Interact with customers to understand their travel requirements and...

  • Travel Agent

    4 days ago

    Mohali, Punjab, India DITINUS TECHNOLOGY PRIVATE LIMITED Full time

    **Key Responsibilities**: - Assist North America clients with travel inquiries, focusing on international and domestic bookings, including flights, hotels, and vacation packages. - Handle inbound and outbound sales calls to drive conversions and meet customer needs. - Hands on experience on any GDS tools preferably Amadeus for booking and managing travel...