Customer Support Executive
2 days ago
**Front Office Executive & Telecalling**
**Roles & Responsibilities**
l Build and maintain relationships with internal and external customers.
l Monitor registration and admission standards followed by the team and submit reports as required
l Provide courteous service to clients and respond promptly and tactfully to their request or inquiries.
l Responsible for identifying critical areas in the operations and resolving all major and minor discrepancies.
l Handling quality related documentation and implementation. Maintain criteria related to same & the related database.
l Monitoring of invoices and bills, keeping track of approved discounts, and billing as per tie-up.
l Responsible for identifying critical areas in the front office / OPD operations and resolving all major and minor discrepancies.
l Updating new tie-ups as part of business relations.
**Requirement**
l Responsible for making duty roster and leave management of all front office & OPD service coordinators and executives.
l Regular updates to be provided to the team members.
l Ensuring that the team is skilled, competent and motivated to perform its duties.
l Ensure adequate manpower at all counters
**Job Types**: Full-time, Permanent
Pay: ₹8,114.67 - ₹29,748.37 per month
**Benefits**:
- Provident Fund
Schedule:
- Morning shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Work Location: In person
**Speak with the employer**
+91 91761 60084
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